Security Engineer III (EDR) – IN

WebHosting; Gurugram District; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Rackspace Technology is seeking an experienced Security Engineer to maintain healthy, secure customer environments and lead EDR initiatives. You will onboard customers, configure policies, and act as the primary L3 escalation during incidents.

You will champion training across Endpoint Security and EDR, develop runbooks, and drive automation and integration with SecOps. Prior enterprise or MSSP exposure is preferred.

Qualifications

• 8+ years of experience in Security Engineering
• Experience in large enterprise or managed security services environments focused on EDR
• Experience with cloud-native Endpoint Security and EDR tools (CrowdStrike, Defender for Endpoint and/or Defender for Cloud)
• Experience in two or more security domains: SIEM platforms, AWS security services, etc.
• Not strictly required, but a CS/IT degree is preferred and relevant certifications enhance prospects

Responsibilities

• Ensure healthy and secure customer production environments at all times
• Onboard customers including policy and platform configuration
• Act as L3 escalation for SecOps incidents
• Deliver training and thought leadership on Endpoint Security and EDR
• Develop runbooks, playbooks and knowledge base articles
• Drive continuous improvements of managed EDR services with automation
• Coordinate with incident response, disaster recovery and vendor teams

Skills

Security Engineering

Education

CS/Engineering/IT degree

Industry certifications (AZ500, SC-200, SSCP, CCSP, GCIH, GSOC)

Tools

CrowdStrike

Microsoft Defender for Endpoint

Microsoft Defender for Cloud

Microsoft Sentinel

Google Chronicle

Splunk

QRadar

LogRhythm

Securonix

AWS Security Hub (GuardDuty, Macie, Config, CloudTrail)

Job description

Job Description

Key Accountabilities

· Ensure the Customer’s operational and production environment remains healthy and secure at all the times.

• Assist with customer onboarding – customer/device onboarding, policy configuration, platform configuration and service transition to security operations team(s).
• Advance platform administration.
• Critical platform incident handling & closure.
• As an SME, act as an L3 escalation and point of contact for SecOps Analysts during an incident response process
• As an SME, act as a champion and centre of enablement by delivering training, coaching and thought leadership across Endpoint Security and Endpoint Detection & Response.
• Develop and document runbooks, playbooks and knowledgebase articles that drive best practice across teams.
• Drive continuous improvement of Rackspace Managed EDR services through custom development, automation and integration; in collaboration with SecOps Engineering and other Security Engineering team(s)
• Maintain close working relationships with relevant teams and individual key stakeholders, such as incident response and disaster recovery teams as well as information security etc.
• Co-ordinate with vendor for issue resolution.

· Required to work flexible timings.

· Should have8+ years experiencein Security Engineering.

· Experience working in either large, enterprise environments or managed security services environments with a focus on Endpoint Detection & Response.

· Experience of working with cloud native Endpoint Security and Endpoint Detection & Response (EDR) tools such asCrowdstrike, Microsoft Defender for Endpoint and/or Microsoft Defender for Cloud.

· Experience of working in two (or more) of the following additional security domains:

o SIEM platforms such as Microsoft Sentinel (preferred), Google Chronicle, Splunk, QRadar, LogRhythm, Securonix etc.

o AWS (Amazon Web Services) Security Hub including AWS Guard Duty, AWS Macie, AWS Config and AWS CloudTrail .

· Computer science, engineering, or information technology related degree (although not a strict requirement)

· Holds one, or more, of the following certificates (or equivalent): –

o Microsoft Certified: Azure Security Engineer Associate (AZ500)

o Microsoft Certified: Security Operations Analyst Associate (SC-200)

o Systems Security Certified Practitioner (SSCP)

o Certified Cloud Security Professional (CCSP)

o GIAC Certified Incident Handler (GCIH)

o GIAC Security Operations Certified (GSOC)

o CrowdStrike admin Certified

About Rackspace Technology

Rackspace Technology is the trusted operator of the full enterprise AI stack, from governed private cloud to AI inference and agents in production. From edge to core to cloud, we operate the infrastructure, data layer, and software integration to deliver business outcomes with the predictable cost, reliability, security, and compliance that regulated and mission-critical environments demand. We support customers in more than 120 countries with AI capabilities spanning private cloud, public cloud, applications, data and cyber resilience.

More on Rackspace Technology

Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.