Security Center Ops Sr Specialist
NTT DATA North America
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Job summary
NTT DATA in Noida, Uttar Pradesh, is seeking a Patch Management Engineer to lead patch administration, deployment, and compliance across enterprise infrastructure, applications, clouds, databases, and endpoints. The role requires coordinating with Account Security, Operations, and OEM vendors to ensure timely remediation while preserving platform stability.
The candidate will drive patch compliance, reduce security exposure, and oversee successful deployment of security updates across the
Qualifications
- Bachelor's degree in Information Technology, Cyber Security, Computer Science, or related discipline. Equivalent professional experience may be considered.
- Mid-Level Engineer – 3–5 years in Patch Management, Infra Ops, Vulnerability Mgmt, Sys Admin, or Sec Ops.
- Senior Engineer – 5–8 years in enterprise patch management and remediation programs.
- Experience with patch management platforms and OS/vulnerability tooling is essential.
Responsibilities
- Manage end-to-end patch lifecycle across enterprise infra and apps.
- Coordinate deployment of OS, app, DB, and middleware patches.
- Validate patch success and remediation closure; track SLA compliance.
- Coordinate with OEM vendors for fixes and escalation.
- Monitor patching impact on platform availability and security posture.
- Generate patch compliance reports and dashboards for stakeholders.
Skills
Education
Tools
Job description
Job Description:
Req ID:394209
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,
We are currently seeking a Security Center Ops Sr. Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
Patch Management Engineer
The Patch Management Engineer is responsible for the administration, coordination, deployment, compliance monitoring, and reporting of security patches and updates across enterprise infrastructure, operating systems, applications, cloud platforms, databases, and endpoint devices. This role serves as the primary coordinator between Account Security Team, NTT Operations Teams, Infrastructure Support Teams, Application Owners, and OEM vendors to ensure timely remediation of vulnerabilities through patching activities while maintaining platform stability, availability, and compliance with organizational security policies. The engineer is responsible for driving patch compliance, reducing security exposure, coordinating remediation efforts, and ensuring successful deployment of security updates across the enterprise environment.
Manage end-to-end patch lifecycle activities across enterprise infrastructure and applications. Review and assess security advisories, vendor bulletins, and vulnerability findings requiring remediation. Coordinate deployment of operating system, application, database, and middleware patches. Validate successful patch implementation and remediation closure. Track patch compliance against agreed security SLAs. Prioritize remediation activities based on vulnerability severity, exploitability, and business impact. Coordinate emergency patching activities for critical security vulnerabilities.
Ensure patching activities are planned and executed with minimal impact to business operations. Support platform availability, service reliability, and operational continuity during patch deployment activities. Coordinate maintenance windows and change management processes. Monitor platform health before, during, and after patch implementation. Participate in incident and problem management activities related to patch deployment failures. Support rollback and recovery procedures when required.
Coordinate with OEM vendors to resolve software defects, security bugs, technical issues, and patch deployment challenges. Review vendor security advisories and assess organizational impact. Participate in vendor escalation calls and technical troubleshooting sessions. Track vendor remediation commitments and patch release schedules. Validate vendor‑provided fixes before deployment into production environments. Escalate critical patch‑related issues affecting platform security or availability.
Work closely with Vulnerability Management teams to address identified security findings. Coordinate remediation efforts across: Windows Servers, Linux / RHEL Servers, Cloud Platforms, Databases, Applications, End User Computing Devices. Monitor remediation progress and elevate overdue critical findings. Validate remediation effectiveness through rescanning and compliance verification.
Enforce patch management and security policies as requested by the Account Security Team. Ensure systems meet organizational patching standards and remediation requirements. Support security baseline compliance initiatives. Assist with exception management and risk acceptance processes. Ensure adherence to patch deployment governance and change control requirements.
Generate security and operational reports mutually agreed with the Account Team. Produce dashboards and metrics related to: Patch Compliance, Critical Patch Deployment Status, Remediation SLA Performance, Vulnerability Closure Rates, Missing Patches, Patch Failure Rates, Platform Availability During Maintenance Activities. Present patching trends, risks, and compliance posture to stakeholders.
Identify opportunities to improve patch deployment efficiency and remediation processes. Support automation initiatives for patch deployment and compliance monitoring. Improve remediation workflows and operational maturity. Recommend enhancements to patch management tooling and reporting capabilities. Contribute to Patch Management Program maturity initiatives.
Bachelors degree in Information Technology, Cyber Security, Computer Science, or related discipline. Equivalent professional experience may be considered.
Mid‑Level Engineer – 3–5 years of experience in Patch Management, Infrastructure Operations, Vulnerability Management, System Administration, or Security Operations.
Senior Engineer – 5–8 years of experience managing enterprise patch management and remediation programs.
- Patch Management Platforms – Experience with one or more: Microsoft SCCM, Microsoft Intune, WSUS, Tanium, BigFix, Ivanti, ManageEngine Patch Manager, Red Hat Satellite
- Operating Systems – Windows Server, Windows Endpoints, Linux (RHEL, Ubuntu, CentOS), Unix Platforms
- Vulnerability Management Tools – Tenable Nessus, Tenable Security Center, Qualys VMDR, Rapid7 InsightVMM, Microsoft Defender Vulnerability Management
- Cloud Platforms – Microsoft Azure, AWS, Google Cloud Platform
- Security & Compliance – Knowledge of CVSS, CIS Benchmarks, PCI DSS, ISO 27001, NIST Framework, Patch Compliance Standards
- CompTIA Security+
- CompTIA CySA+
- Microsoft Certified: Endpoint Administrator
- Microsoft Azure Administrator
- Red Hat Certified System Administrator (RHCSA)
- ITIL Foundation
- CISSP (Preferred for Senior Roles)
- Strong patch management and remediation coordination skills
- Experience working across multiple technical teams
- Strong vendor management and escalation capabilities
- Excellent stakeholder communication and reporting skills
- Strong analytical and problem‑solving abilities
- Ability to balance security requirements with operational stability
- Experience managing large‑scale enterprise patching programs
Review newly released security advisories and patches. Coordinate remediation of critical vulnerabilities. Manage enterprise patch deployment schedules. Validate patch compliance across infrastructure platforms. Coordinate with OEM vendors regarding defects and technical issues. Track remediation activities and SLA compliance. Generate weekly and monthly patch compliance reports. Participate in vulnerability governance meetings. Support emergency patching activities for zero‑day vulnerabilities. Work with Account Security Team to enforce patching and security standards.
- How do you prioritize patch deployment activities?
- What would you do if a critical patch causes system instability?
- Explain the difference between patch management and vulnerability management.
- How do you validate patch deployment success?
- How do you handle systems that repeatedly fail patch deployment?
- How do you manage remediation SLAs for critical vulnerabilities?
- What would you do if a business owner refuses to patch a critical system?
- Describe a situation where you worked with a vendor to resolve a patching issue.
- How do you manage emergency vendor patch releases?
- What patch management KPIs would you track?
- How would you report patch compliance to executive leadership?
- How do you measure remediation effectiveness?
- Explain monthly patching processes for Windows and RHEL environments.
- How would you manage patching in a highly available production environment?
- How would you remediate a critical zero‑day vulnerability across thousands of systems?
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the worlds leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in‑office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Requirements:
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