Security Center Operations Specialist

NTT DATA, Inc.

Dadri

On-site

INR 1,200,000 - 2,200,000

Full time

34 hours ago

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Job summary

NTT DATA, Inc. in India seeks an Email Security Engineer responsible for administration, security, availability, monitoring, and operations of enterprise email security platforms.

This role protects corporate email from phishing, malware, spam, BEC, and spoofing while maintaining platform stability and service availability. You will collaborate with the Account Security Team, Operations, and OEM vendors to implement security controls, enforce policies, maintain runbooks, and produce security and

Qualifications

Bachelor’s degree in Cyber Security, IT, CS, or related field.
3–5 years supporting enterprise email security platforms.
5–8 years in Email Security Engineering, Messaging Security, or Security Operations.

Responsibilities

Administer and optimize enterprise email security platforms.
Monitor gateways and cloud email security solutions for performance and health.
Manage configurations, upgrades, patches, and lifecycle activities.
Develop and maintain runbooks and SOPs for operations.
Investigate security incidents and coordinate remediation across teams.
Produce security and operational reports to stakeholders.

Skills

Email security engineering

Messaging security

Security operations

Phishing investigation

Malware analysis

Security monitoring

Microsoft 365

Exchange Online

Google Workspace

SIEM & incident response

Education

Bachelor's degree in Cyber Security / IT / CS or related

Tools

EOP (Exchange Online Protection)

Proofpoint

Mimecast

Barracuda Email Security Gateway

Job description

Email Security Engineer – Job Description

Job Title

Email Security Engineer

Job Summary

The Email Security Engineer is responsible for the administration, security, availability, monitoring, and operational management of enterprise email security platforms. This role ensures the protection of corporate email systems against phishing, malware, spam, business email compromise (BEC), spoofing, and other email-based threats while maintaining platform stability and service availability.

The engineer will work closely with Account Security Team, NTT Operations Teams, OEM vendors, and infrastructure teams to resolve technical issues, implement security controls, enforce security policies, and provide operational and security reporting. The role also supports continuous improvement of email security capabilities, threat protection, and service reliability.

Key Responsibilities

Email Security Platform Management

Administer and maintain enterprise email security platforms and services.
Ensure high availability, performance, and operational health of email security infrastructure.
Monitor email security gateways, cloud email security solutions, and supporting systems.
Manage platform configurations, upgrades, patches, and lifecycle activities.
Support capacity planning, performance tuning, and operational optimization.

Platform Availability & Operational Management

Monitor platform availability and service health to ensure compliance with agreed SLAs.
Investigate service outages, mail flow issues, delivery delays, and system performance concerns.
Coordinate incident resolution activities across multiple operational teams.
Support disaster recovery and business continuity processes related to email security platforms.
Maintain operational runbooks and standard operating procedures.

Email Threat Protection & Security Operations

Monitor and respond to:
Phishing attacks
Malware campaigns
Spoofing attempts
Email-borne threats
Investigate email security incidents and coordinate remediation activities.
Support implementation of:
SPF
DKIM
DMARC
Anti-phishing controls
Analyze email security trends and recommend improvements.
Coordinate with OEM vendors to resolve product defects, technical issues, software bugs, and platform-related security concerns.
Manage vendor escalations for critical incidents and service disruptions.
Review vendor advisories, product updates, and security bulletins.
Participate in vendor troubleshooting sessions and technical reviews.
Track vendor action plans and remediation timelines.

Security Policy Enforcement

Enforce security policies, standards, and controls as requested by the Account Security Team.
Implement email security controls in alignment with organizational security requirements.
Ensure compliance with approved security baselines and governance requirements.
Support security exception reviews and risk mitigation activities.
Validate policy compliance across email security environments.

Reporting & Metrics

Generate security and operational reports mutually agreed with the Account Team.
Develop dashboards and metrics related to:
Email threat activity
SLA performance
Mail flow performance
Present operational and security posture reports to stakeholders.
Identify opportunities to improve email security controls and operational efficiency.
Support automation initiatives for email threat investigation and response.
Improve phishing detection and response capabilities.
Recommend enhancements to platform resilience and monitoring.
Contribute to Email Security Program maturity initiatives.

Required Qualifications

Education

Bachelor's degree in Cyber Security, Information Technology, Computer Science, or related discipline.
Equivalent professional experience may be considered.

Experience

Mid-Level Engineer

3-5 years of experience supporting enterprise email security platforms.
5-8 years of experience in Email Security Engineering, Messaging Security, or Security Operations.

Technical Skills

Email Security Platforms

Experience with one or more: