Security And Safety Manager

The Indian Hotels Company Limited (IHCL); Gurugram District; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

IHCL is seeking a senior Security & Safety leader to manage all security and safety operations across a large property. You will lead the S&S team, drive risk mitigation, and ensure compliance with fire and life safety regulations and IHCL protocols.

The role requires 16-18 years in S&S, with expertise in incident response, training, and safety program development. English and Hindi fluency are essential for coordination with guests, staff, and authorities.

Qualifications

• Bachelor’s degree in Security Management or related field.
• Certifications in Fire Safety, First Aid, and Occupational Safety.
• Risk Management certification preferred.
• 16-18 years of S&S experience on large properties or multiple properties.
• Fluent in English, Hindi, and local dialects.

Responsibilities

• Lead the security and safety function for a mid-to-large property, coordinating risk mitigation strategies and overseeing crisis management protocols.
• Oversee risk management, incident reports, and audits, ensuring regulatory compliance.
• Implement fire and life safety programs and oversee security technology systems.
• Provide training to staff and develop proactive safety and security measures.
• Coordinate with local authorities and internal stakeholders during emergencies.

Skills

Security Leadership

Crisis Management

Fire Safety

Risk Management

Team Leadership

Education

Bachelor’s in Security Management

Fire Safety Certification

First Aid Certification

Occupational Safety Certification

Risk Management Certification

Tools

Access Control Systems

CCTV Systems

Fire Alarm Systems

Job description

Job Description:

About IHCL

Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.

Careers at IHCL

At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity.

Job Objective

This position exists for leading and managing all aspects of security and safety operations at a property. This role ensures compliance with safety standards, fire and life safety regulations, and IHCL protocols. It includes leading the S&S team, overseeing risk management, responding to emergencies, and managing safety and security initiatives to protect guests, staff, and property.

Essential Job Tasks

Leads the security and safety function for a mid-to-large property, coordinating risk mitigation strategies and overseeing crisis management protocols. Manages security teams, reviews incident reports, and ensures regulatory compliance. Implements fire and life safety programs, oversees security technology systems, and conducts regular audits. Provides training to staff and develops proactive safety and security measures.

Areas of Responsibility

1. Leadership and Team Management.
Leadership of Security & Safety Operations. Lead the S&S team in day-to-day security and safety operations, ensuring high standards in staff deployment, incident response, and proactive risk management. Foster a culture of excellence in security and safety performance among all team members.
Supervision of Team Members. Manage the performance of security supervisors, safety officers, and stewards, ensuring they are executing their duties as per property standards. Monitor team adherence to schedules, patrol assignments, and guest/staff interactions.
Team Training and Development. Oversee the continuous training and development of the security and safety team, ensuring they are up-to-date on security protocols, emergency response procedures, and IHCL standards. Conduct performance evaluations and recommend promotions or additional training as needed.

2. Security & Safety Strategy and Planning.
Strategic Planning of Security Operations. Develop and implement security and safety strategies for the property, aligned with IHCL’s broader goals and objectives. This includes property-specific risk management plans, preventive security strategies, and fire/life safety initiatives.
Policy Development & Enforcement. Ensure that all security and safety policies are developed, implemented, and enforced across the property. Regularly review and update security and safety policies to ensure alignment with evolving regulatory requirements and best practices.

3. Security & Surveillance Systems Management.
Access Control & Monitoring. Oversee the management of access control systems, ensuring that entry and exit points are secure and monitored at all times. Ensure security systems (e.g., CCTV, electronic surveillance) are operational and functioning optimally.
Surveillance System Upkeep. Ensure that all CCTV and surveillance systems are routinely inspected, maintained, and upgraded as needed. Oversee real-time monitoring processes and ensure operators are trained to identify and elevate security risks.
Electronic Access Management. Manage electronic access control systems and ensure proper logging and reporting of access to restricted areas.

4. Risk Management & Mitigation.
Risk Assessments. Conduct regular and comprehensive risk assessments to identify potential security and safety vulnerabilities on the property. Develop and implement risk mitigation strategies to address identified vulnerabilities.
Incident Response & Crisis Management. Lead the S&S team in responding to incidents, including security breaches, safety violations, and emergencies such as fire or medical crises. Serve as the key point of contact for emergency services and law enforcement during incidents.
Post-Incident Review. Conduct post-incident investigations, document findings, and implement changes to security and safety protocols to prevent recurrence.

5. Fire & Life Safety Compliance.
Fire Safety Equipment Management. Ensure all fire safety equipment, including alarms, extinguishers, and firefighting systems, are operational and compliant with fire safety regulations. Conduct regular fire safety drills and inspections to ensure preparedness for emergencies.
Emergency Preparedness & Evacuations. Develop and manage emergency preparedness plans for the property, including fire evacuation procedures, medical emergency response, and crisis simulations. Ensure all staff and guests are well-versed in evacuation protocols and emergency assembly points.

Required Qualifications

Bachelor’s degree in Security Management, Safety, or a related field
Certified in Fire Safety, First Aid, and Occupational Safety
Certification in Risk Management preferred

Work Experience

16-18 years of experience in S&S roles, with extensive experience managing large properties or multiple properties

Languages Needed in Position

Fluency in English, Hindi, and local dialects

Key Interfaces- External

Local law enforcement
Fire safety and emergency response teams
Contractors and external vendors
Regulatory authorities

Key Interfaces- Internal

General Manager
Director of S&S
S&S Supervisors, S&S Executives
Property HR, Engineering, Housekeeping Teams
Corporate S&S

Behavioural Competencies

• Process Excellence
• Result Orientation
• Collaborative Engagement
• Change Championship
• Growth Mindset
• Talent Enrichment
• Guest Centricity
• Personal Effectiveness

Equal Opportunities Employment at IHCL

At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.

Requirements: