SAP S/4HANA Basis Administrator

HCLTech; Lucknow; On-site; INR 1,000,000 - 1,400,000; Full time

Job summary

HCLTech Lucknow, Uttar Pradesh, on-site, seeks a SAP S/4HANA Basis Administrator responsible for installation, configuration, administration, monitoring, maintenance and lifecycle management of SAP landscapes across Development, Quality Assurance, Pre-Production, and Production environments.

The role ensures high availability, disaster recovery readiness, and compliance with SLAs, audits, and regulatory standards.

Qualifications

• Experience providing technical support for SAP Basis and SAP HANA environments.
• Ability to install, configure, monitor and maintain SAP S/4HANA systems and landscapes.
• Experience with system refreshes, client copies, kernel upgrades, and patch implementations.
• Experience with SAP Transport Management System (TMS) across multiple environments.

Responsibilities

• Provide technical support for SAP Basis and SAP HANA environments by resolving incidents and tickets.
• Install, configure, monitor, and maintain SAP S/4HANA systems and landscapes.
• Perform system refreshes, client copies, kernel upgrades, and patch implementations.
• Manage SAP Transport Management System (TMS) activities across development, QA, and production.

Skills

SAP Basis

SAP HANA

Incident management

Performance tuning

Tools

ServiceNow

Job description

Job Title: SAP S/4HANA Basis Administrator

Location: HCLTech Lucknow, Uttar Pradesh (on-site)

The SAP S/4HANA Basis Administrator is responsible for the installation, configuration, administration, monitoring, maintenance, performance optimization, security compliance, and lifecycle management of SAP landscapes across Development, Quality Assurance, Pre-Production, and Production environments. The role ensures high availability, system stability, disaster recovery readiness, and compliance with organizational, regulatory, and audit requirements.

• Provide technical support for SAP Basis and SAP HANA environments by independently resolving incidents, service requests, and change tickets.
• Install, configure, monitor, and maintain SAP S/4HANA systems and landscapes.
• Perform SAP system refreshes, client copies, kernel upgrades, and patch implementations.
• Manage SAP Transport Management System (TMS) activities across development, quality, and production environments.
• Monitor SAP system health, availability, and performance.
• Ability to support mission critical support 24*7 for PROD environment
• Conduct root cause analysis (RCA) for recurring and escalated SAP issues.
• Troubleshoot SAP application, database, operating system, and interface-related problems.
• Ensure timely ticket resolution within agreed Service Level Agreements (SLAs).
• Minimize resolution rejections and case reopenings through effective issue management.
• Analyze system performance and implement optimization measures.
• Monitor SAP HANA database performance and perform tuning activities.
• Manage backup, recovery, and disaster recovery procedures.
• Ensure optimal utilization of system resources.
• Create, update, and maintain technical documentation and knowledge base articles.
• Deliver training sessions and technical guidance for new team members.
• Mentor junior analysts and support team capability development.
• Share best practices and lessons learned across the support organization.
• SAP Basis Administration
• SAP S/4HANA Administration
• SAP HANA Database Administration
• SAP Transport Management System (TMS)
• SAP System Monitoring and Performance Tuning
• Incident and Problem Management
• ServiceNow or similar ticketing tools
• Hands-on experience supporting SAP S/4HANA environments.
• Experience in production support, upgrades, migrations, and system maintenance activities.

Preferred Certifications