SAP S/4HANA Basis Administrator

HCLTech; Lucknow; On-site; INR 1,100,000 - 1,700,000; Full time

Job summary

HCLTech Lucknow is seeking an SAP S/4HANA Basis Administrator with 4-8 years of experience to install, configure, monitor, and maintain SAP landscapes across Development, Quality Assurance, Pre-Production, and Production environments.

You will ensure high availability, disaster recovery readiness, and regulatory compliance, while performing transports, system refreshes, upgrades, and performance tuning for 24x7 PROD support.

Qualifications

• Hands-on SAP Basis, S/4HANA administration experience.
• Experience in SAP HANA database administration.
• Proficient with SAP Transport Management System (TMS).
• Strong incident and problem management skills with SLA adherence.

Responsibilities

• Install, configure, monitor, and maintain SAP S/4HANA systems and landscapes across Dev, QA, Pre-Prod, and Prod.
• Perform system refreshes, client copies, kernel upgrades, and patch implementations.
• Manage transports and TM across environments; ensure system health and performance.
• Troubleshoot SAP application, DB, OS, and interface issues to restore service.
• Provide knowledge sharing, training, and documentation for the team.

Skills

SAP Basis Administration

SAP S/4HANA Administration

SAP HANA Database Administration

SAP Transport Management System (TMS)

System Monitoring & Tuning

Incident & Problem Management

ServiceNow or ticketing tools

Production support experience

Job description

Job Title: SAP S/4HANA Basis Administrator

Location: HCLTech Lucknow, Uttar Pradesh (on-site)

Experience: 4-8 years

Job Description

The SAP S/4HANA Basis Administrator is responsible for the installation, configuration, administration, monitoring, maintenance, performance optimization, security compliance, and lifecycle management of SAP landscapes across Development, Quality Assurance, Pre-Production, and Production environments. The role ensures high availability, system stability, disaster recovery readiness, and compliance with organizational, regulatory, and audit requirements.

SAP Basis & HANA Administration

• Provide technical support for SAP Basis and SAP HANA environments by independently resolving incidents, service requests, and change tickets.
• Install, configure, monitor, and maintain SAP S/4HANA systems and landscapes.
• Perform SAP system refreshes, client copies, kernel upgrades, and patch implementations.
• Manage SAP Transport Management System (TMS) activities across development, quality, and production environments.
• Monitor SAP system health, availability, and performance.
• Ability to support mission critical support 24*7 for PROD environment

Incident & Problem Management

• Conduct root cause analysis (RCA) for recurring and escalated SAP issues.
• Troubleshoot SAP application, database, operating system, and interface-related problems.
• Ensure timely ticket resolution within agreed Service Level Agreements (SLAs).
• Minimize resolution rejections and case reopenings through effective issue management.

Performance & System Optimization

• Analyze system performance and implement optimization measures.
• Monitor SAP HANA database performance and perform tuning activities.
• Manage backup, recovery, and disaster recovery procedures.
• Ensure optimal utilization of system resources.

Knowledge Management & Team Support

• Create, update, and maintain technical documentation and knowledge base articles.
• Deliver training sessions and technical guidance for new team members.
• Mentor junior analysts and support team capability development.
• Share best practices and lessons learned across the support organization.

Must-Have Skills

• SAP Basis Administration
• SAP S/4HANA Administration
• SAP HANA Database Administration
• SAP Transport Management System (TMS)
• SAP System Monitoring and Performance Tuning
• Incident and Problem Management
• ServiceNow or similar ticketing tools
• Hands-on experience supporting SAP S/4HANA environments.
• Experience in production support, upgrades, migrations, and system maintenance activities.

Preferred Certifications

• SAP Certified Technology Associate – SAP S/4HANA System Administration.
• SAP Certified Technology Associate – SAP HANA Administration.
• SAP NetWeaver Administration certification (preferred).