SAP Project Manager

NTT DATA North America; Hyderabad; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

NTT DATA seeks a SAP Project Manager in Hyderabad, India to lead SAP transformation workstreams, ensuring delivery of business process improvements, readiness, and adoption. This role interfaces between business stakeholders and the SAP program team, translating objectives into executable plans.

The incumbent will oversee planning, governance, testing, training, change management, and post-go-live stabilization across functions like Finance, Procurement, and Supply Chain.

Qualifications

• Bachelor's degree in Business Administration, Information Systems, Engineering, or a related field.
• MBA or equivalent preferred.
• 8–12 years of project management experience, including business-led technology transformation initiatives.
• Minimum of 5 years supporting SAP implementation or transformation programs.
• Experience managing cross-functional teams and business stakeholders.
• Strong understanding of business operations and process improvement methodologies.

Responsibilities

• Lead business workstreams for SAP implementation, upgrade, or transformation programs.
• Develop and manage project plans, schedules, budgets, and resource plans.
• Coordinate activities across Finance, Procurement, Supply Chain, Manufacturing, Sales, HR, and Customer Service.
• Ensure milestones, deliverables, and objectives are met on time and within budget.
• Drive issue resolution and align business priorities with project objectives.
• Lead design workshops, requirements gathering, and process standardization efforts.
• Partner with change management teams to drive user adoption and readiness.
• Coordinate testing activities including SIT, UAT, end-to-end testing, and regression testing.
• Collaborate with SAP Cutover Manager for go-live readiness and deployment.

Skills

SAP

Project management

Stakeholder management

Cross-functional leadership

Transformation initiatives

Education

Bachelor's degree in Business Administration or related

MBA or equivalent preferred

Tools

Microsoft Project

Jira

Azure DevOps

Job description

Job Description:

Req ID: 384357

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization.

We are currently seeking a SAP Project Manager to join our team in Hyderabad, Telangana (IN-TG), India (IN).

The SAP Business Project Manager is responsible for leading the business workstreams of SAP transformation initiatives, ensuring successful delivery of business process improvements, organizational readiness, and adoption of SAP solutions. This role serves as the primary liaison between business stakeholders and the SAP program team, translating strategic business objectives into executable project plans while ensuring alignment with organizational goals.

The SAP Business Project Manager oversees planning, execution, governance, stakeholder engagement, business process design, testing, training, change management, deployment readiness, and post-go-live stabilization. The role works closely with business leaders, functional teams, IT, system integrators, and executive sponsors to deliver SAP-enabled business transformation.

Key Responsibilities

Business Project Leadership

• Lead business workstreams for SAP implementation, upgrade, or transformation programs.
• Develop and manage comprehensive project plans, schedules, budgets, and resource plans.
• Coordinate activities across multiple business functions, including Finance, Procurement, Supply Chain, Manufacturing, Sales, Human Resources, and Customer Service.
• Ensure project milestones, deliverables, and business objectives are achieved on time and within budget.
• Drive issue resolution and maintain alignment between business priorities and project objectives.

Business Process Transformation

• Partner with business process owners to assess current-state processes and define future-state operating models.
• Facilitate business process design workshops and requirements gathering sessions.
• Identify opportunities for process standardization, simplification, and automation using SAP best practices.
• Support organizational redesign where required to align with new SAP capabilities.
• Ensure business processes comply with corporate policies and regulatory requirements.

Stakeholder Management

• Build strong relationships with executive sponsors, business leaders, and functional stakeholders.
• Facilitate governance meetings, steering committee sessions, and business reviews.
• Communicate project status, risks, issues, and decisions to leadership.
• Manage stakeholder expectations and resolve cross-functional conflicts.
• Promote collaboration across business and IT organizations.

Business Readiness

• Develop and execute business readiness plans.
• Coordinate organizational readiness assessments.
• Ensure business users are prepared for new SAP processes and technology.
• Oversee readiness activities including:
  • Process validation
  • User training
  • Role mapping
  • Security readiness
  • Operational readiness
  • Business communications
  • Support model preparation

Change Management

• Partner with Organizational Change Management (OCM) teams to drive user adoption.
• Develop communication strategies and stakeholder engagement plans.
• Support change impact assessments and mitigation planning.
• Coordinate training development and end-user enablement.
• Monitor adoption metrics and address resistance to change.

Testing Coordination

• Lead business participation in testing activities, including:
  • System Integration Testing (SIT)
  • User Acceptance Testing (UAT)
  • End-to-End Business Process Testing
  • Regression Testing
• Ensure business scenarios are adequately tested.
• Coordinate defect prioritization and resolution with functional and technical teams.
• Obtain business sign-offs for testing milestones.

Deployment & Cutover Support

• Collaborate with SAP Cutover Manager to ensure business readiness for go-live.
• Coordinate business deployment activities.
• Validate completion of business cutover tasks.
• Support go/no-go readiness assessments.
• Participate in command center activities during deployment.
• Ensure minimal business disruption during production cutover.

Hypercare & Continuous Improvement

• Support Hypercare planning and post-go-live stabilization.
• Monitor business performance following deployment.
• Coordinate issue resolution with support teams.
• Gather user feedback and identify process improvement opportunities.
• Facilitate lessons learned sessions and continuous improvement initiatives.

Governance & Compliance

• Maintain project governance documentation.
• Monitor project scope, risks, and dependencies.
• Ensure compliance with enterprise project management standards.
• Support audit and regulatory requirements.
• Manage business approvals and project documentation.

Required Qualifications

• Bachelors degree in Business Administration, Information Systems, Engineering, or a related field.
• Masters degree (MBA or equivalent) preferred.
• 8-12 years of project management experience, including business-led technology transformation initiatives.
• Minimum of 5 years supporting SAP implementation or transformation programs.
• Experience managing cross-functional teams and business stakeholders.
• Strong understanding of business operations and process improvement methodologies.

Preferred SAP Experience

Experience with one or more SAP solutions:

• SAP S/4HANA
• SAP ECC
• SAP Fiori
• SAP Business Technology Platform (BTP)
• SAP Ariba
• SAP SuccessFactors
• SAP Concur
• SAP Integrated Business Planning (IBP)
• SAP Extended Warehouse Management (EWM)
• SAP Transportation Management (TM)
• SAP Customer Experience (CX)

Core Competencies

• Business process analysis and optimization
• Project and program management
• Stakeholder engagement
• Executive communication
• Organizational change management
• Risk and issue management
• Requirements gathering
• Business case development
• Cross-functional leadership
• Strategic planning
• Vendor coordination
• Decision-making and problem-solving

Technical Skills

• SAP implementation methodologies (e.g., SAP Activate)
• Microsoft Project, Smartsheet, or Primavera
• Jira, Azure DevOps, or similar work management tools
• Microsoft Office Suite (Excel, PowerPoint, Word)
• Visio or process mapping tools
• SharePoint and collaboration platforms

Preferred Certifications

• Project Management Professional (PMP)
• PRINCE2 Practitioner
• Certified ScrumMaster (CSM) or SAFe Agilist
• SAP Activate Project Manager
• Prosci Change Management Certification
• Lean Six Sigma Green Belt or Black Belt

Key Performance Indicators (KPIs)

• Delivery of project milestones within scope, budget, and schedule.
• Achievement of business readiness and deployment milestones.
• Successful completion of UAT and business process validation.
• User adoption and training completion rates.
• Reduction in post-go-live business issues.
• Stakeholder satisfaction with project outcomes.
• Compliance with governance and quality standards.
• Realization of targeted business benefits and process improvements.

Work Environment

• Hybrid or on-site role supporting enterprise SAP transformation programs.
• Collaboration with global business, IT, and consulting teams across multiple time zones.
• Ability to support key project milestones, including testing, cutover, and go-live activities.
• Occasional travel to regional offices or implementation sites may be required.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the worlds leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

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