SAP MDM Consultant for Application support and Maintenance

Boschgroup; Bengaluru; On-site; INR 1,200,000 - 1,900,000; Full time

Job summary

Boschgroup Bengaluru seeks a SAP R/3 & S/4 MDM/MDG consultant with ITIL knowledge to support master data management and service operations.

You'll troubleshoot CRs, monitor BRF+ workflows, and maintain integrations using MDG API, BRF+, Web Dynpro ABAP, and UI modeling.

Strong communication and ability to work independently are required; ServiceNow experience is a plus.

Qualifications

• Experience with master data domains (Material, BP) and BRF+/Web Dynpro ABAP.
• Ability to troubleshoot and fix stuck Change Requests.
• Configure and maintain CR Types and change request steps.
• Analyze CR replication logs to ensure data updates.
• Monitor BRF+ workflows and adjust routing/determinations.
• Experience in MDG integration and DRF/IDoc issues.

Responsibilities

• Collaborate with end users to resolve ITSM tickets via ServiceNow.
• Handle incidents, problems, and service requests in SAP MDM & MDG.
• Communicate effectively and work independently with minimal supervision.

Skills

ITIL knowledge

Problem solving

Communication

Independent work

Education

BE/BTech/MBA

Tools

BRF+

FPM

Web Dynpro ABAP

MDG API

ServiceNow

BRF+ BR

Job description

Roles & Responsibilities :

General:

• Consultant expected to have basic understanding of ITIL framework to collaborate and handle with end-user issues / tickets raised via ITSM.D(Service Now) tool
• Excellent problem-solving, consulting and decision-making skills.
• Handling incident, problem tickets, service requests in SAP MDM & MDG module.
• Good communication and interpersonal skills.
• Should be able to work independently with minimal supervision

Desired Role Requirements:

Core Functional Knowledge:

• Must have experience on specific master data domains (Material, BP) with knowledge of BRF+, FPM, Web Dynpro ABAP, and MDG API framework.
• Troubleshoot and fix the stuck, failed & locked Change Requests.
• Configure and maintain CR Types, change request steps.
• Analyze CR replication logs to ensure data successfully updates the staging and active areas.
• Monitor, troubleshoot, and repair Rule-Based Workflows in BRF+.
• Adjust workflow routing and handle agent determinations.
• Analyze custom validations, derivations, and duplicate checks using BRF+.
• Experience on master data consolidation routines, including mass processing of data.
• Configure UI modeling (feeder classes, access classes) to meet changing business requirements.
• Analyze and debug the existing code, Web Dynpro components, and Floorplan Manager (FPM) configurations to resolve application errors.
• Maintain and enhance integration mapping between SAP MDG and downstream systems.
• Monitor and troubleshoot Data Replication Framework (DRF) failures, IDoc errors, and SOA web services.

Educational qualification:

• B.E/B.TECH/MBA

Experience :

• 4+ years in SAP R/3 & S/4 MDM & MDG consulting
• ITIL process knowledge
• Preferred Skills :ServiceNow knowledge

Integration Skills:

• Materials Management (MM) for procurement, reservations, and service entry sheets.
• Sales and Distribution (SD) for project-based billing and customer projects.