SAP ERP Warehouse Management (WM)-Delivery Manager

Tata Consultancy Services; Kolkata District; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

Tata Consultancy Services in Kolkata is seeking an experienced SAP ERP Warehouse Management (WM) Delivery Manager to lead large-scale SAP WM projects, including implementations, upgrades, and support for global clients.

The role emphasizes end-to-end delivery, client engagement, team leadership, governance, and seamless integration with MM, SD, LE, PP, and EWM.

Qualifications

• 10+ years of SAP WM delivery experience.
• Proven ability to lead global SAP WM projects end-to-end.
• Strong client engagement, governance and delivery leadership.

Responsibilities

• Manage end-to-end SAP WM delivery for global clients.
• Drive project planning, budgeting, risk management, and governance.
• Lead SAP WM integration with MM, SD, LE, PP, and EWM.
• Govern SLAs, KPIs, and ITIL-aligned service processes.

Skills

SAP WM

Delivery Management

Program Management

Client Engagement

Job description

TCS VIRTUAL INTERVIEW FOR THE BELOW SKILL

SKILL : SAP ERP Warehouse Management (WM) - Delivery Manager

LOCATION : KOLKATTA

EXP : 10+ YRS RELEVANT

JD

TCS is seeking an experienced SAP ERP Warehouse Management (WM) Delivery Manager to lead large-scale SAP WM support, enhancement, rollout, and transformation programs. The candidate will be responsible for end-to-end delivery management, client engagement, team leadership, service governance, and SAP WM solution delivery across global implementations and support engagements.

Key Responsibilities

Delivery & Program Management

• Manage end-to-end SAP WM delivery for global clients.
• Ensure successful execution of SAP WM implementation, rollout, upgrade, and support projects.
• Drive project planning, resource allocation, budgeting, risk management, and delivery governance.
• Monitor project milestones, deliverables, and quality metrics.

SAP WM Solution Leadership

• Provide leadership on SAP Warehouse Management processes including:
  • Inbound Processing
  • Outbound Processing
  • Inventory Management
  • Putaway Strategies
  • Picking Strategies
  • Physical Inventory
  • Transfer Orders
  • Storage Unit Management
• Lead SAP WM integration with SAP MM, SD, LE, PP, and EWM solutions. [SAP Certif...ultant (1) | PDF]

Client & Stakeholder Management

• Act as the primary point of contact for customer leadership.
• Conduct governance reviews and steering committee meetings.
• Manage escalations and ensure high customer satisfaction.
• Drive continuous improvement initiatives and delivery excellence.

Team Leadership

• Lead onsite, offshore, and global SAP WM teams.
• Mentor functional consultants, leads, and architects.
• Manage performance, utilization, and capability development of delivery teams.

Service Management

• Govern SLAs, KPIs, and service delivery metrics.
• Drive incident, problem, and change management processes.
• Ensure adherence to ITIL and organizational delivery standards.