SAP Commerce Senior Business Analyst

Robert Bosch Group; Bengaluru; On-site; INR 15,00,000 - 25,00,000; Full time

Job summary

A global technology leader in Bengaluru is seeking a SAP Commerce Product Owner/Business Analyst responsible for consulting and configuring SAP solutions. The ideal candidate should have at least 10 years of experience in a related role and in-depth knowledge of SAP Commerce modules. This position involves leading requirements gathering, designing customer journeys, and managing cross-functional teams to deliver effective solutions.

Qualifications

• Minimum 10 years of experience in Business Analyst or Product Owner Role for SAP Commerce.
• In-depth knowledge of SAP Commerce modules including B2B and B2C.
• Experience in Agile/Scrum development environments.

Responsibilities

• Lead Requirements Gathering Workshops and document the requirements.
• Design end-to-end customer journey for multi-site eCommerce solution.
• Oversee customer data management processes, including data cleansing and migration.

Skills

Business Analyst

SAP Commerce

Agile/Scrum

REST APIs

Job description

• Legal Entity: Bosch Global Software Technologies Private Limited

Company Description

Bosch Global Software Technologies Private Limitedis a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Job Description

Job Description:

· The SAP Commerce Product Owner/Business Analyst will be responsible for consulting, designing, and configuring SAP Commerce solution within the customer's environment.

· He / She will be responsible for gathering requirements, configuring, and testing of SAP Commerce features and functionalities. Act as a bridge between the customer and the development team to deliver the final SAP Commerce solution.

Expected Tasks to be performed-

· Lead Requirements Gathering Workshops, Documentation of Requirements, User Stories and Acceptance Criteria

· Design end-to-end customer journey for multi-site eCommerce solution

· Design Integration with other 3rd Party systems like ERP, Payment Gateway, Tax Calculation System, Logistics solution etc.

· Lead configuration of SAP Commerce solutions to meet business requirements.

· Oversee customer data management processes, including data cleansing, migration, and enrichment.

· Provide training and support to end-users on SAP Commerce functionalities and best practices.

· Work closely with cross-functional teams, including IT, Business, and Customer Support, to align implementation strategies with business goals.

· Responsible for Sprint Demo, Key user Training, UAT support, Hypercare / Post Go live support.

· Ensure excellent communication and collaboration between Internal and external teams.

Mandatory Skills

· Minimum 10 Years of Experience as Business Analyst or Product Owner Role for SAP Commerce

· Possesses in-depth knowledge of key SAP Commerce modules, including B2B and B2C Accelerators, Product Management, Cart and Checkout, WCMS, Customer Management, Order Processing, Order Management and Fulfillment, Integration Framework, and more

· Experience working in Agile/Scrum development environments.

· Familiarity with REST APIs, OCC and other integration patterns.