SAP Commerce Cloud Functional- Consultant

Deloitte US-India Offices; Hyderabad, Pune District, Bengaluru; Hybrid; INR 900,000 - 1,500,000; Full time

Job summary

Deloitte US-India Offices in Hyderabad seeks a Business Analyst to deliver capabilities in Technology Consulting, understand client business issues, and advise on best practices. You will map requirements into user stories and coordinate with onshore/offshore teams.

The role requires MBA/PGDM or BE/BTech with relevant ecommerce BA experience, strong analytical and communication skills, familiarity with SAP Commerce Cloud or SAP Hybris, and Agile ceremony participation.

Qualifications

• MBA/PGDM with 24+ months of experience preferred.
• B.E./B.Tech with 3-5 years as a business analyst in ecommerce domain required.

Responsibilities

• Delivery of specific capability in Technology Consulting.
• Understand the business of the client and their key business issues.
• Advise clients on best business practices.
• Layout the Business requirements of the client.
• Understand business requirements and validate technical feasibility for each of the requirements.
• Configure and build client business processes based on implementation package platforms.
• Map requirements into user stories.
• Maintain, Track and Report processes.
• Test and Validate end to end Business processes.
• Own and Lead agile ceremonies such as client demo.
• Prepare clients for supporting the system in a production environment.

Skills

Analytical skills

Written & verbal comms

IT concepts

eCommerce platforms

User stories

Agile ceremonies

MS Office

Education

MBA/PGDM

B.E./B.Tech

Tools

SAP Commerce Cloud

SAP Hybris

Job description

Work youll do:

• Delivery of specific capability in Technology Consulting
• Understand the business of the client and their key business issues
• Advise clients on best business practices
• Layout the Business requirements of the client
• Understand business requirements and validate technical feasibility for each of the requirements
• Configure and build the client business processes based on implementation package platforms
• Map requirements into user stories
• Maintain, Track and Report processes
• Test and Validate end to end Business processes
• Own and Lead agile ceremonies such as client demo
• Prepare clients for supporting the system in a production environment

Qualifications:

• Professional Qualification (Consultant) - MBA/ PGDM with 24+ months of experience (Preferred).
• Required - B.E./B.Tech with 3-5 years of experience as a business analyst in eCommerce domain

Key Skills:

Required

• Excellent analytical, written, verbal, presentation, and interpersonal communication skills.
• Good understanding of IT concepts and software delivery.
• Working knowledge of eCommerce platforms, preferably SAP Commerce Cloud / SAP Hybris.
• Ability to engage with clients through meetings, video conferences, and email to understand business processes and challenges.
• Experience eliciting, analyzing, modeling, documenting, and validating business requirements.
• Ability to create user stories, acceptance criteria, functional specifications, and process flows.
• Coordinate effectively with onshore and offshore development and testing teams.
• Support Agile activities, including backlog refinement, sprint planning, demonstrations, defect triage, and stakeholder reviews.
• Experience defining and supporting functional testing, including test scenarios, test cases, regression testing, user acceptance testing, and defect validation.
• Understanding of key eCommerce capabilities such as product catalog, search, pricing, promotions, cart, checkout, customer management, orders, and returns.
• Ability to identify and apply relevant industry practices to client engagements.
• Competency in Microsoft Office applications, including Word, Excel, and PowerPoint.

GenAI Experience

• Ability to use approved GenAI applications to support:
  • User story and acceptance criteria creation
  • Requirements analysis and gap identification
  • Functional test scenario and test case development
  • Meeting summaries, action logs, and project reporting
  • Functional documentation and status updates