Salesforce CPQ Business Analyst (Developer III)

New Era Solutions; Chennai District; Hybrid; INR 8,00,000 - 12,00,000; Full time

Job summary

A leading technology consulting firm is seeking a Salesforce CPQ Business Analyst to lead requirements gathering and solution design for complex projects in a hybrid work environment. The ideal candidate should have at least 5 years in IT, including 4 years in Salesforce and 2-3 end-to-end implementations of CPQ. Responsibilities include managing stakeholder engagement and creating functional documentation. The position requires Salesforce CPQ Specialist certification, strong communication skills, and the ability to work in multi-vendor environments.

Qualifications

• Minimum 5 years of total IT experience.
• At least 4 years of Salesforce experience.
• 2-3 end-to-end implementations of Salesforce CPQ.

Responsibilities

• Engage with stakeholders to gather and analyze business requirements.
• Create and maintain detailed functional documentation.
• Lead Salesforce CPQ solution design and prototype configurations.
• Conduct design workshops and user walkthroughs.
• Coordinate with offshore teams for configuration, development, and QA.
• Liaison between business and technical teams.

Skills

Salesforce CPQ expertise

Product features and bundles

Product rules and price rules

Quote templates

Solution design and requirement analysis

Hands-on CPQ configuration for prototyping

Excellent verbal and written communication skills

Stakeholder engagement

Education

Salesforce CPQ Specialist certification

Sales Cloud Consultant

Service Cloud Consultant

Platform App Builder

Advanced Administrator

Job description

Job Title: Salesforce CPQ Business Analyst (Developer III),021

Location: Bangalore / Chennai / Kochi / Trivandrum / Gurgaon / Noida / Hyderabad / Pune
Experience Range: 5–7 years
Employment Type: Full-time
Work Model: Hybrid (3 days office)
Notice Period: 0–15 days (mandatory)

Job Summary

We are seeking an experienced Salesforce CPQ Business Analyst to lead requirements gathering, solution design, and functional implementation for complex Salesforce CPQ programs. The role requires strong functional expertise in Salesforce CPQ, hands‑on configuration for prototyping, and the ability to manage end‑to‑end stakeholder interactions in global, multi‑vendor environments.

Experience Requirements

• Total IT Experience: Minimum 5 years

• Salesforce Experience: Minimum 4 years

• Salesforce CPQ Experience: 2–3 end‑to‑end CPQ implementations

Must‑Have Skills

Salesforce CPQ Expertise

• Product Features and Bundles

• Product Rules and Price Rules

• Quote Templates

• Solution Design and Requirement Analysis

• Hands‑on CPQ configuration for prototyping

Salesforce CPQ Implementations

• Minimum 2–3 full‑lifecycle Salesforce CPQ projects

Business Analysis & Documentation

• Business Requirement Documents (BRD)

• Software Requirement Specifications (SRS)

• Gap Analysis and Use Cases

• Solution Design / Technical Design Documentation

Stakeholder Management

• Experience working with US/UK stakeholders

• End‑to‑end engagement with business users across multiple geographies

Communication & Leadership

• Excellent verbal and written communication skills

• Experience facilitating whiteboarding sessions and design workshops

Certifications

• Mandatory: Salesforce CPQ Specialist
• Preferred:
  • Sales Cloud Consultant
  • Service Cloud Consultant
  • Platform App Builder
  • Advanced Administrator

Good‑to‑Have Skills

• Basic understanding of Apex and Visualforce

• Ability to create prototype configurations and proof‑of‑concepts (POCs)

• Experience working in multi‑vendor or multi‑company environments

Role Responsibilities

• Engage with stakeholders to gather and analyze business requirements
• Create and maintain detailed functional documentation
• Lead Salesforce CPQ solution design and prototype configurations
• Conduct design workshops and user walkthroughs
• Coordinate with offshore configuration, development, and QA teams
• Act as a liaison between business and technical teams
• Ensure timely resolution of issues and clarity of requirements

Additional Information

• Interview Process: 2 Technical Rounds + 1 Client/Stakeholder Round
• Job Stability: Mandatory