Salesforce B2B Commerce Services Technical Specialist

Alstom Transportation; Bengaluru; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Alstom Transportation in Bangalore seeks a Salesforce B2B Commerce Services Technical Specialist to lead development and release activities, ensuring alignment with the global core model across Service Cloud, Sales Cloud, and B2B Commerce Cloud.

You will document and strengthen the Technical Functional Core Model while providing deep functional and technical support to business stakeholders, collaborating with ERP, Digital, and Operations teams.

Qualifications

• 6+ years hands-on Salesforce experience.
• Strong knowledge of Service Cloud, Sales Cloud, Experience Cloud and B2B Commerce Cloud.
• Expertise in Salesforce development: Apex, LWC, Visualforce, SOQL/SOSL.
• REST/SOAP integrations, OAuth/SSO and Platform Events.
• CI/CD and version control with GitLab; agile delivery via JIRA.
• Security model, permissions, sharing rules, data modeling.
• Data management tools: Data Loader, Workbench.
• Certifications: Platform Developer I and B2B Commerce Cloud.
• Multi-market rollout experience with multi-currency and multi-language implementations.

Responsibilities

• Design and implement functional and technical solutions aligned with the global Salesforce Core Model.
• Oversee Service Cloud, Sales Cloud, Experience Cloud, and B2B Commerce Cloud platforms' integrity and evolution.
• Translate complex requirements into scalable designs; present solutions to stakeholders.
• Lead development efforts and guide internal and external teams.
• Develop and customize B2B Commerce apps including LWR sites and LWC components.
• Implement Apex classes, triggers, batch jobs, and schedulers.
• Develop Salesforce Flows and optimize checkout/business processes.
• Ensure code quality, security, and CI/CD compliance; maintain documentation.

Skills

Salesforce B2B Commerce

Service Cloud

Sales Cloud

Experience Cloud

Apex

LWC

SOQL/SOSL

REST/SOAP APIs

OAuth/SSO

CI/CD

GitLab

JIRA

Data modeling

Security model

Education

Engineering degree (IT or related)

Tools

Data Loader

Workbench

Git/GitLab

CI/CD tooling

Job description

Job Summary

Location: Bangalore

Could you be the full-time Salesforce B2B Commerce Services Technical Specialist in Bangalore were looking for

Take on a new challenge and apply your comprehensive Salesforce expertise in a cutting-edge and rapidly evolving digital landscape. Youll work alongside innovative, collaborative, and dedicated teammates.

You'll play a pivotal role in shaping the future of our global Salesforce ecosystem. Day-to-day, youll work closely with teams across the business (ERP, Engineering, Digital, Operations, Customer Service), contribute to the design and evolution of our Salesforce applications, and ensure seamless alignment with our global core model.

Youll specifically take care of leading development and release activities, as well as documenting and strengthening our Technical Functional Core Model, but also provide deep functional and technical expertise to support business stakeholders.

Responsibilities

• Managing, designing, and implementing functional and technical solutions aligned with business strategy and the global Salesforce Core Model.
• Safeguarding the integrity, scalability, and future evolution of Service Cloud, Sales Cloud, Experience Cloud, and B2B Commerce Cloud platforms.
• Translating complex business requirements into clear, scalable, and well-architected technical and functional designs.
• Preparing and presenting solution documentation to business stakeholders, technical teams, and cross-functional groups.
• Leading and supporting development efforts, providing technical direction to internal and external development teams.
• Designing, developing, debugging, unit testing, and documenting Salesforce B2B Commerce applications following established coding standards.
• Building and customizing LWR Sites, CMS, Lightning Web Components (LWC), and Experience/Commerce Cloud features, including B2B Commerce community components.
• Implementing Apex Classes, Triggers, Batch jobs, and Scheduler classes to support automation and complex business logic.
• Developing and managing Salesforce Flows (Record-triggered, Auto-launched, Schedule-triggered) and enhancing standard checkout or business flows.
• Applying strong validation rules, exception handling, and UX enhancements such as toast notifications and guided error messaging.
• Performing data loading and maintenance using Data Loader, Workbench, and other Salesforce administration tools.
• Troubleshooting and resolving technical issues across Salesforce platforms with a focus on stability, performance, and maintainability.
• Ensuring code quality, reusability, and compliance with security and development best practices, using GitLab for version control and CI/CD.
• Collaborating with Product Owners and cross-functional partners to analyze gaps, propose enhancements, and drive scalable improvements.
• Supporting global and regional rollout initiatives, ensuring multi-market consistency including multi-currency and multi-language implementations.
• Maintaining consistent adherence to global design principles and deployment standards across all markets and rollout waves.

All about you

We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role:

• Engineering degree (IT or related) with 6+ years of hands-on Salesforce experience.
• Strong functional and technical expertise across Service Cloud, Sales Cloud, Experience Cloud, and B2B Commerce Cloud.
• Deep knowledge of Salesforce development: Apex, LWC, Visualforce, SOQL/SOSL, data modeling, and declarative automation.
• Hands-on experience with Salesforce integrations using REST/SOAP APIs, OAuth/SSO, Connected Apps, and Platform Events.
• Proficiency in Salesforce architecture, security model, permission sets, profiles, and sharing rules.
• Experience with data management tools and concepts (Data Loader, Workbench, ETL/ELT).
• Solid understanding of CI/CD, release management, version control (Git/GitLab), and agile delivery using JIRA.
• Strong analytical, problem-solving, and communication skills; able to work under pressure and meet tight deadlines.
• Mandatory Salesforce Certifications: Platform Developer I (PD1), B2B Commerce Cloud.
• Additional certifications (System/Application Architect, Experience Cloud) are a strong plus.