Salesforce Admin

CO_AFATI Apex Fund Services LLP; Hyderabad; On-site; INR 750,000 - 1,500,000; Full time

Job summary

Apex Group in Hyderabad is seeking a Salesforce Administrator to ensure optimal performance, configuration, and user support for the Salesforce platform. You will manage system settings, automate processes, and maintain data integrity to enhance business workflows.

Key tasks include user setup and security, building reports and dashboards, and collaborating with stakeholders to implement improvements. Certification is preferred; experience with Lightning Components and integrations is a plus.

Qualifications

• Proven experience as a Salesforce Administrator or in a similar role.
• Salesforce Administrator Certification (preferred).
• Strong understanding of Salesforce CRM functionality, automation tools, and reporting.
• Ability to manage data import/export, validation, and security settings.
• Excellent problem-solving skills with attention to detail.
• Effective communication and collaboration skills.

Responsibilities

• Administer and maintain the Salesforce platform: User setup, customization, and system security.
• Configure and optimize Salesforce features: Workflows, validation rules, approval processes, and automation tools.
• Manage system upgrades and troubleshooting: Ensure seamless operation and data integrity.
• Develop reports and dashboards: Provide valuable insights for business decision-making.
• Collaborate with stakeholders: Gather requirements and implement process improvements.
• Support end-users: Provide training, documentation, and technical assistance.
• Ensure compliance: Adhere to company policies and Salesforce best practices.
• Monitor platform health: Conduct regular system audits and prepare for upgrades.
• Evaluate and implement integrations: Work with third-party applications and API connections as needed.

Skills

Problem solving

Communication

Attention to detail

Education

Bachelor's degree in Computer Science or related field

Tools

Salesforce CRM

Lightning Components

Integrations/APIs

Job description

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you

Salesforce Administrator – Job Description Job Overview

A Salesforce Administrator is responsible for ensuring the optimal performance, configuration, and support of the Salesforce platform. This role involves managing system configurations, maintaining data integrity, implementing automation, and supporting users to enhance business processes.

Key Responsibilities

• Administer and maintain the Salesforce platform: User setup, customization, and system security.
• Configure and optimize Salesforce features: Workflows, validation rules, approval processes, and automation tools.
• Manage system upgrades and troubleshooting: Ensure seamless operation and data integrity.
• Develop reports and dashboards: Provide valuable insights for business decision-making.
• Collaborate with stakeholders: Gather requirements and implement process improvements.
• Support end-users: Provide training, documentation, and technical assistance.
• Ensure compliance: Adhere to company policies and Salesforce best practices.
• Monitor platform health: Conduct regular system audits and prepare for upgrades.
• Evaluate and implement integrations: Work with third-party applications and API connections as needed.

Required Qualifications

• Proven experience as a Salesforce Administrator or in a similar role.
• Salesforce Administrator Certification (preferred).
• Strong understanding of Salesforce CRM functionality, automation tools, and reporting.
• Ability to manage data import/export, validation, and security settings.
• Excellent problem-solving skills with attention to detail.
• Effective communication and collaboration skills.

Preferred Qualifications

• Experience with Salesforce Lightning Components.
• Familiarity with integrations, third-party applications, and API connections.
• Knowledge of Salesforce Sales Cloud, CPQ.
• Experience with Azure Dev Ops.
• Experience with system upgrades and ensuring successful integration.
• Bachelor’s degree in Computer Science or related field (preferred).

Additional Skills and Attributes

• Ability to translate business needs into technical solutions.
• Strong analytical and organizational skills.
• Commitment to continuous learning and staying current with Salesforce updates and features.
• Experience in user training and adoption strategies.

About Apex Group

We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross-asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us