Sales Support Specialist Remote (India) Junior VIEW ROLE →

Uber Media Labs; India; A distancia; INR 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

UML is a fast-moving AI automation and web development agency. We are seeking a Sales Support Specialist to convert discovery into polished proposals within 48 hours and then create executed contracts with GST-compliant invoicing terms.

You will maintain CRM hygiene across 30+ active deals, coordinate handoffs to delivery, and work in a remote-first setup with optional co-working in India. HubSpot and AI proposal tooling experience is a plus.

Formación

• 2-4 years in sales operations, proposals, or deal-desk at a digital agency, SaaS company, or consulting firm.
• Write proposals independently: scope, deliverables, commercial terms, timeline.
• GST-compliant invoicing fundamentals.
• Manage 30+ concurrent deals with CRM hygiene.
• Nice-to-have: HubSpot certifications.
• Nice-to-have: exposure to AI-assisted proposal tooling like Claude or GPT-4o.

Responsabilidades

• Take closed-won discovery and produce a polished proposal within 48 hours.
• Convert accepted proposals to contracts with correct legal language and GST terms.
• Maintain /admin/leads and /admin/sales kanbans with accuracy for 30+ deals.
• Run handoff to project coordinators with scope and timeline.
• Track renewal dates and upsell signals; surface opportunities.
• Coordinate with HubSpot for clean CRM and no duplicate contacts.

Conocimientos

Sales operations

Proposal writing

CRM hygiene

HubSpot familiarity

AI-assisted tooling

Herramientas

HubSpot

AI proposal tooling

Descripción del empleo

Own proposal-to-contract turnaround, CRM hygiene across both the leads and sales kanbans, and the handoff from closed-won discovery to delivery — for an AI automation and web development agency with 30+ active deals running at any time.

sales-support sales-operations proposals contracts hubspot crm gst-invoicing agency-experience remote

UML's sales cycle moves fast — discovery to proposal in 48 hours is the target, proposal to signed contract in under a week on a good deal. The Sales Support Specialist owns that stretch: turning closed-won calls into shipped proposals and executed contracts using UML's admin console, keeping both /admin/leads and /admin/sales kanbans accurate, coordinating the handoff to delivery teams, and managing renewal cycles so upsell conversations happen on schedule rather than by accident.

What you'll do

• Take every closed-won discovery and produce a polished proposal inside 48 hours using UML's Proposals module — the AI generator drafts the structure, you refine scope, commercial terms, and deliverables.
• Convert accepted proposals to contracts in the Contracts module — correct legal language, GST-compliant invoicing terms, Razorpay payment link embedded where applicable.
• Maintain /admin/leads and /admin/sales kanbans with surgical accuracy — 30+ active deals means one mis-tagged stage costs a deal or a renewal.
• Run the discovery-to-delivery handoff: briefing document to project coordinators covering scope, client context, agreed deliverables, and go-live timeline.
• Track renewal dates and upsell signals — flag accounts that are 60 days from renewal, surface usage or performance data that supports an upsell conversation.
• Coordinate directly with HubSpot (CRM) for accounts that run their own pipeline alongside UML's admin console — no sync errors, no duplicate contacts.

What we look for

• 2-4 years in sales operations, proposals, or deal-desk at a digital agency, SaaS company, or consulting firm — you have seen a sales org work and know what breaks it.
• Can write a proposal independently: scope, deliverables, commercial terms, timeline. The AI drafts the bones; you make it accurate and persuasive.
• GST-compliant invoicing fundamentals — you know the difference between a proforma and a tax invoice, and you do not have to ask.
• Comfortable managing 30+ concurrent deals without a personal Gantt chart saving you — systematic CRM hygiene is the method.
• Nice-to-have: HubSpot certifications (Sales Hub or Marketing Hub — either counts).
• Nice-to-have: exposure to AI-assisted proposal tooling, whether Claude, GPT-4o, or a category-specific tool.
• Nice-to-have: prior agency background in web development, digital marketing, or automation — you will onboard faster if "staging URL" and "sequence step" are already in your vocabulary.

Why this role at UML

UML is building a sales stack that runs proposals, contracts, invoicing, and pipeline inside a single admin console — the kind of tooling most agencies assemble from five disconnected SaaS products. You will be one of the primary users and the de facto expert on what works. If you want to understand how a fast-moving agency converts conversations to revenue with minimal overhead, this is the right seat.

“A proposal that ships in 24 hours closes at twice the rate of one that ships in five days. That gap is the job.”

• Fixed CTC (GST-compliant) + variable component tied to proposal-to-close rate and renewal retention.
• Stable role with quarterly performance review — clear criteria, no surprises.
• Direct access to founders and senior closers — no intermediary layer when you need a decision.
• Remote-first; optional co-working from Gurugram / Kanpur / Bengaluru.
• Tooling subsidised: UML admin console, HubSpot, Claude, Google Workspace — no personal cost for the tools you use daily.