Sales Representative, India – Industrial

Armstrong Fluid Technology; Gurugram District; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Armstrong Fluid Technology is seeking a Senior Sales Manager to lead our industrial sales in the Asia Pacific region. You will develop strategies, manage end client and distributor relationships, and drive value-based selling for services and products.

You will utilize CRM tools, forecast pipelines, and coordinate with cross-functional teams to exceed targets, while traveling up to 70% and maintaining a strong focus on customer satisfaction and market intelligence.

Qualifications

• 10+ years in customer-facing industrial process applications in hydronics or similar markets.
• Proficient in MS Excel, Access, Project, PowerPoint and CRM systems.
• Excellent communication and customer service skills.
• Ability to interpret technical information accurately.
• Willing to travel up to 70%.

Responsibilities

• Prepare quotations to customer specifications using relevant software and documentation.
• Coordinate with Marketing, Engineering, and Management to resolve queries and progress requests.
• Manage customer relationships to improve project conversion and satisfaction.
• Forecast orders and maintain a Sales Pipeline to guide opportunities.
• Support product and service development for the responsible market.

Skills

Communication skills

Leadership

Negotiation

Time management

Customer focus

Education

Bachelor's degree in Business Administration or related

MBA

Tools

MS Excel

MS Access

MS Project

PowerPoint

CRM systems

Job description

Imagine working at the forefront of innovation in fluid-flow technology, with over 1400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative technical and marketing minds driven by a shared mission to engineer the future and safeguard our planet.

As a member of our team, you'll dive into an environment that encourages learning and boundary-pushing every day. You'll be part of an agile and dynamic workplace where today's solutions are built for tomorrow's challenges.

In this role, you will be at the helm of our sales efforts within your assigned territory and/or segment, driving strategies and achieving both personal and group sales goals for both services and products through value-based selling. You'll strive to exceed customer expectations and foster satisfaction through a variety of responsibilities:

Key Responsibilities:

• The SM shall be responsible for working primarily with End Clients, Distributors, Consulting Engineers, Main Contractors in order to develop new Industrial business projects. The ongoing generation and cultivation of this business will take place within a defined geographical area and/or industrial segment. The defined market for this role is the Asia Pacific region.

• The SM shall use the company CRM Tool in accordance with company guidelines in order to track opportunities, build winning strategies for all contacts within ALL targeted accounts and achieve order input targets in line with budgeted requirements.

• The SM will be required to manage customer facing activities utilizing the appropriate cross functional support (ie; Marketing, Engineering, Management) to improve project conversion results. The SM will manage customer expectations within the reviewed capacities of the functions.

• The SM shall forecast order input in accordance with established company practice and by utilization of a Sales Pipeline. This Sales Pipeline will provide an appropriate factored forecast value for each current sales opportunity commensurate with its current position in the pipeline. Sales plans shall be developed to highlight the actions required to promote each current sales opportunity from one pipeline position to the next.

• The Customer Plans and associated measures (1) Financial (2) Activity shall form the basis of the SM's measure of effectiveness. As a minimum it will include,
  • Gap analysis for account plan
  • Sales plans
  • Competitor analysis
  • Forecast
  • Sales Pipeline Review

Key Tasks

• To prepare quotations to customer’s specifications using the relevant computer software and technical documentation within required timescales.
• To liaise with members of other Company departments as and when required in order to resolve customer queries or progress customers’ requests.
• Prepare quotations and proposals utilizing RMI required tools and software systems.
• Plan available time in accordance with the principles of good time management.
• Evolve journey plans that are activity focussed and cost effective.
• Work away overnight on a regular basis (70%) to cover geographical regions.
• Maintain the vehicle used for company business in a condition commensurate with the image of the company.
• Attend Sales Meetings, conferences, training events or briefings as directed.
• Manage personal operating expenses in line with budgeted requirements while maximising value added opportunities for entertaining key account contacts.
• Provide, as required, feedback on Sales opportunities - Technical issues - Competitive Position - Market Intelligence
• To maximise the use and development of the internal quoting program to maximize the team’s time and energy.
• To support the development of products and services for the responsible market.

What We’re Looking For

• Education - BA in business management/administration, MBA preferred.
• 10+ years in customer facing industrial process applications in hydronics applications or similar markets.
• Proficient in:
  • Microsoft Excel
  • Microsoft Access
  • Microsoft Project Manager
  • Microsoft Power Point
  • CRM systems
• Excellent communication skills.
• Excellent customer service skills.
• The ability to acquire, interpret and understand technical information
• The ability to input data/complete paperwork accurately and legibly.
• Self-motivation and commitment to achieving high standards of quality and efficiency.
• A pro-active and flexible attitude.

Soft skills and other requirements:

• Able to communicate (verbal and written) in English.

• The capability to simplify complex problems, conduct root cause analysis, and provide clear, well-thought-out recommendations.
• Strong, team-oriented leadership skills with presence and a bias for action.
• Strong attention to detail and highly organized.
• Ability to communicate in an open and authentic manner in all situations.
• Willing to travel up to 70% of the time.

Why Armstrong Fluid Technology?

By joining us, you'll become part of a global community dedicated to pushing the boundaries of fluid-flow technology. You'll have endless opportunities to learn, grow, and make a significant impact on the world by reducing carbon emissions and energy costs. Together, we'll build tomorrow's solutions today and enjoy a safer and greener world.