Sales Manager I

Swiggy; Itanagar; On-site; INR 350,000 - 550,000; Full time

Job summary

Swiggy is hiring a Sales Manager to own the acquisition and engagement of single-outlet restaurants in a defined city in India. You will be the primary touchpoint, learning restaurant operations, diagnosing needs, and driving growth in orders, visibility, and customer engagement.

The role is consultative and on-field, requiring you to conduct in-person visits, demos, ROI analysis, and relationship management while meeting monthly targets and leveraging Excel-based analytics.

Qualifications

• 0-2 years in B2B sales, field sales, or business development
• Track record of meeting or exceeding targets and managing your own pipeline
• Restaurant Business is a round-the-clock business; take ownership of growth of the assigned portfolio of restaurant partner
• Comfort with data, especially Excel—you should build pivot tables, use VLOOKUP, and create dashboards without help
• Post-Graduated preferably in marketing or sales

Responsibilities

• Own a defined geographic territory: build strong relationships with assigned restaurant partners
• Field-intensive engagement: conduct in-person visits and product demos, ROI analysis, show mutual benefits of Swiggy
• Consultative selling: diagnose restaurant needs and position Swiggy’s products as solutions
• Relationship management: manage full lifecycle monthly, including pitching, negotiation, activation, and ongoing support
• Data-driven problem solving: track adoption metrics, identify growth blockers, troubleshoot issues
• Revenue responsibility: own targets; track pipeline and conversion rates
• Excel mastery: work with city/central trackers; advanced Excel/Google Sheets
• Market research: stay updated on local trends and competition, inform product direction
• 80 to 90 in-person meetings with restaurant partners per month

Skills

B2B sales

Field sales

Business development

Data analysis

Pivot tables

VLOOKUP

Dashboards

Excel

Education

Post-Graduate in marketing

Tools

Excel

Google Sheets

WSP

Job description

Job Description:

Company Description

About Swiggy:

Swiggy is India's leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation.

Built on the back of robust ML technology and fueled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India.

From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.

With Swiggy's New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Guiltfree, we are consistently making waves in the market, while continually growing the opportunities we offer our people.

Job Description

Overview

A Sales Manager owns the acquisition and engagement of single-outlet independent restaurants across an assigned city. You are the primary touchpoint for these restaurants—learning their business, understanding their challenges, and building a partnership where you help the restaurant partner directly drive their growth in orders, visibility, and customer engagement. This role is Consultative & On-Field and requires you to be resourceful, adaptable, and genuinely invested in your partners' success. You'll develop consultative sales skills, learn restaurant operations intimately, and build the foundation for scaling your career.

Key Responsibilities

• Own a defined geographic territory: build strong and successful relationships with the assigned restaurant partners

• Field-intensive engagement: Conduct in-person visits, walking restaurants through product demos, ROI analysis, and present how working with Swiggy is a mutually beneficial relationship

• Consultative selling: Diagnose restaurant needs through questions about their current channels, delivery logistics, marketing spend, and business goals. Position Swiggy’s products as solutions, not features

• Relationship management: Manage the full lifecycle each month, pitching, negotiation, activation, and ongoing support to the restaurant partner

• Data-driven problem solving: Track adoption metrics, identify why restaurants aren't growing, troubleshoot issues, and course-correct

• Revenue responsibility: Own targets within your territory; track your own pipeline and conversion rates

• Excel mastery: all the data related to your day-to-day work will be on the city and central trackers, so you must have advanced knowledge of Excel/Googlesheet/WSP

• Market research: Stay updated on restaurant trends, competitive landscape, and local market dynamics. Feedback from the field informs product direction

• 80 to 90 In-person meetings with restaurant partners a month

Qualifications

What We're Looking For

Experience & Background:

• 0-2 years in B2B sales, field sales, or business development (preferably in fmcg, food/beverage, or hotel industry)

• Track record of meeting or exceeding targets and managing your own pipeline

• Restaurant Business is a round-the-clock business; the role holder has to take ownership of the growth of the assigned portfolio of restaurant partner

• Comfort with data, especially Excel—you should be able to build pivot tables, use VLOOKUP, and create dashboards without help

• Post - Graduated preferably in marketing or sales

Additional Information

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law

Visit our tech blogs to learn more about some the challenges we deal with:https://medium.com/swiggy-bytes

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

Team: Sales

BusinessUnit: Food Marketplace

Department.: India Next