Job Description for a Sales Manager who will lead a team of Relationship Officers focused on sourcing Affordable Loan Against Property (LAP) and Affordable Home Loans
Through Self-sourcing And Connectors
Job Title: Sales Manager – Affordable LAP & Home Loans
Department: Affordable LAP and Affordable HL
Reports To: Area Sales Manager
Employment Type: Full-Time
Job Summary
We are looking for a dynamic and experienced Sales Manager to lead a team of Relationship Officers in sourcing Affordable Loan Against Property (LAP) and Affordable Home Loan applications. The ideal candidate will be responsible for driving sales through self-sourcing initiatives and building a robust connector network. This role requires strong leadership, in-depth knowledge of the affordable lending space, and a results-oriented mindset.
Key Responsibilities
Team Leadership & Performance Management
- Recruit, train, and manage a team of Relationship Officers focused on sourcing Affordable LAP and Affordable Home Loans.
- Set clear sales targets for the team and drive performance to meet or exceed monthly and quarterly disbursal goals.
- Monitor team activity, guide field efforts, and ensure high productivity and efficiency.
Sales & Business Development
- Drive new loan origination through both direct customer engagement and by expanding the connector ecosystem.
- Develop and execute local sales strategies to penetrate target markets within the affordable segment (self-employed and salaried customers).
- Continuously identify new market opportunities and geographic segments for loan sourcing.
Connector & Channel Development
- Build, onboard, and maintain strong relationships with connectors, referral agents, property dealers, and other intermediaries.
- Ensure connectors are well-trained, motivated, and aligned with company compliance and documentation standards.
Process Management & Coordination
- Ensure smooth end-to-end processing of loan files - from lead generation to documentation, credit processing, and disbursal.
- Work closely with internal credit, operations, and risk teams to resolve bottlenecks and fast-track eligible applications.
Compliance & Reporting
- Monitor portfolio quality, ensure credit discipline, and adherence to all regulatory and company policies.
- Maintain regular MIS and reporting on team performance, disbursal trends, lead funnel, and connector activity.
Qualifications And Skills
- Bachelor's degree (MBA preferred) in Business, Finance, Marketing, or a related field.
- 4-8 years of experience in retail lending, preferably in Affordable LAP or Home Loans.
- Minimum 2 years of experience in leading a field sales team.
- Strong understanding of the affordable housing finance and LAP market, especially customer segments like self-employed, informal income groups, etc.
- Strong understanding of Legal and technical aspects of mortgage loans
- Proven ability to manage sales targets, team KPIs, and channel relationships.
- Excellent leadership, communication, negotiation, and interpersonal skills.
- Willingness to travel extensively within the assigned territory.
Key Performance Indicators (KPIs)
- Loan disbursal volume and value (Affordable LAP and Home Loans).
- Team productivity (individual and overall RO performance).
- Connector activation and business contribution.
- Portfolio quality (delinquency and rejection rates).
- Lead-to-disbursal conversion ratios.
Compensation
- Competitive fixed salary
- Team-based and individual performance-linked incentives
- Travel and field allowances as per company policy
- Any Graduates