Sales Consultant-1

Old Mutual Limited; India; On-site; INR 1,771,000 - 3,188,000; Full time

Job summary

Old Mutual Limited in South Africa seeks a sales-oriented professional to provide quality service and generate new business. You will handle calls, guide customers through product offerings, prepare quotations, manage leads, and meet daily targets while maintaining high QA on calls.

Requires matric or NQF4, 2 years short-term insurance experience, DOFA and criminal clearances. The role involves shift work and data accuracy, aiming for superior customer outcomes and profitable growth.

Qualifications

• Matric or NQF Level 4 is required.
• 2 years short term insurance experience.
• DOFA Credit clear.
• Criminal clear.

Responsibilities

• Handle incoming and outgoing sales calls.
• Telephonically guide customers through product offering, pricing, terms and conditions.
• Provide accurate quotations to customers.
• Manage all allocated leads and meet daily targets.
• Maintain a 90% QA average on all calls.

Skills

Data Analysis

Oral Communications

Professional Presentation

Report Review

Sales Software

Education

NQF Level 3 & 2

Tools

CRM Software

Job description

Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

To provide quality sales service that results in the production of business from new and existing sources which contributes to the profitability and growth of the company.

• Handle incoming and outgoing sales calls in accordance with predetermined schedules, campaigns and targets.


• Telephonically guide customers through the product offering, pricing, terms and conditions.


• Provide accurate and efficient quotation/s to customers.


• Maintain an agreed lead to sale ratio.


• Maintain an agreed lead to quote ratio.


• Maintain an agreed quote to sale ratio.


• Required to work shifts as scheduled.


• Manage all allocated leads.


• Sell according to agreed targets for the day.


• Maintain a 90% QA average on all calls.


• Accurately and efficiently capture all customer data.


• Finalise calls at point of contact, where possible.


• Forward accurate policy documents to customers within mandated timeframes.


• Deal with all customers in a professional manner in strict accordance with businesses culture, products and quality standards.


• Manage time and workloads to ensure that deadlines and targets are met.


• Demonstrate an excellent knowledge of the business product offerings, campaigns, rules and conditions in order to recommend the right solution to the customer.

Qualification

• Matric or NQF Level 4


• 2 years Short term insurance experience


• DOFA Credit clear


• Criminal clear


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Skills

• Accounting


• Action Planning


• Computer Literacy


• Data Analysis


• Database Reporting


• Data Compilation


• Data Interpretations


• Evaluating Information


• Management Reporting


• Numerical Aptitude


• Oral Communications


• Professional Presentation


• Report Review


• Sales Software


• Statistical Analysis Techniques

Competencies

• Communicates Effectively


• Customer Focus


• Decision Quality


• Ensures Accountability


• Manages Complexity


• Optimizes Work Processes


• Plans and Aligns Tech Savvy

Education

NQF Level 3 & NQF Level 2 - Below school leaving

Closing Date 15 September 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!

Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending. We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience.