Sales Administration Support Executive

Emerson Electric Company India Pvt Ltd; Pune District; On-site; INR 550,000 - 750,000; Full time

Benefits offered by this job

Medical insurance

Employee development programs

Flexible time off

Job summary

Emerson Electric Company India Pvt Ltd is seeking an Order Management professional to process customer purchase orders, generate internal sales orders, and ensure accurate data in ERP systems. You will coordinate with Finance, Logistics, and Project Management to align pricing, delivery and invoicing while maintaining compliance with trade and taxation guidelines.

The role requires strong attention to detail, English communication, and ability to manage multiple priorities in a dynamic

Qualifications

• Bachelor's degree in Business, Commerce, Supply Chain, Operations, or related discipline
• Experience supporting order management, customer service, sales operations or related processes in industrial sectors
• Proficiency with CRM systems, ERP platforms and Microsoft Office
• Excellent written and verbal communication in English
• Ability to manage multiple priorities and collaborate across functions

Responsibilities

• Review and process customer purchase orders entering ERP systems
• Generate internal sales orders and validate commercial, technical, and financial information
• Ensure compliance with local and international trade regulations, due diligence, and taxation guidelines
• Prepare letters of credit and guarantee requests with Finance and Sales teams
• Process orders aligned with financial/technical requirements and address discrepancies
• Provide order acknowledgements to customers and project teams
• Coordinate with factories/suppliers to obtain quotations and ensure pricing/technical alignment
• Generate and issue purchase orders to factories and project teams
• Review supplier acknowledgements for pricing, delivery, quantities, and technical accuracy
• Manage customer change orders to support satisfaction and business performance
• Coordinate with Logistics and Order Management to generate invoices per revenue recognition guidelines
• Build cross‑functional relationships to support order execution

Skills

Order management

ERP systems

MS Office

Attention to detail

English communication

Education

Bachelor's degree in Business/Commerce/Supply Chain

Tools

Oracle ERP

CRM systems

Microsoft Excel

Job description

In This Role, Your Responsibilities Will Be:

• Review and process customer purchase orders received from Sales and business partners, ensuring accurate and timely order entry into ERP systems.
• Generate internal sales orders and validate commercial, technical, and financial information.
• Ensure compliance with local and international trade regulations, due diligence requirements, and taxation guidelines.
• Prepare letters of credit and guarantee requests in collaboration with Finance and Sales teams.
• Process orders in line with established financial and technical requirements and address any discrepancies promptly.
• Provide order acknowledgements to customers and project teams while confirming compliance with commercial and technical requirements.
• Obtain quotations from factories and suppliers, review customer order requirements, and ensure alignment on pricing and technical specifications.
• Generate and issue purchase orders to factories, suppliers, and project management teams.
• Review supplier acknowledgements to confirm pricing, delivery commitments, quantities, and technical accuracy.
• Manage customer change orders effectively to support customer satisfaction and business performance.
• Coordinate with Logistics, Order Management, and Project Management teams to generate and submit customer invoices in accordance with revenue recognition guidelines.
• Build strong working relationships across functions to support efficient order execution and customer success.

Who You Are:

You are action oriented and consistently identify opportunities to move work forward while delivering high-quality results. You communicate effectively by sharing information clearly and adapting your approach to meet the needs of different audiences. You collaborate across teams and build strong partnerships to achieve common goals. You maintain a strong customer focus, optimize work processes, and plan and align resources effectively to deliver positive outcomes in a dynamic environment.

For This Role, You Will Need:

• A bachelor's degree in Business, Commerce, Supply Chain, Operations, or a related discipline, or equivalent professional experience.
• Experience supporting order management, customer service, sales operations, or related business processes within manufacturing, industrial, OEM, Oil & Gas, valve, or similar industries.
• Proficiency with customer relationship management systems, ERP platforms, and Microsoft Office applications.
• Strong attention to detail and commitment to accuracy in a fast-paced environment.
• Excellent written and verbal communication skills in English.
• Ability to manage multiple priorities, collaborate across functions, and deliver customer-focused solutions.
• Understanding of financial controls, compliance requirements, and order processing best practices.

Preferred Qualifications That Set You Apart:

• Experience working with Oracle ERP or similar enterprise resource planning systems.
• Knowledge of international logistics, Incoterms, payment terms, and regional taxation requirements.
• Experience coordinating global or cross-regional customer orders and supply chain activities.
• Familiarity with trade compliance and import/export documentation processes.
• Experience working in multinational industrial or manufacturing environments.

Our Culture and Commitment To You:

At Emerson, we recognize the importance of employee wellbeing and providing an environment where people can thrive both professionally and personally. We offer flexible and competitive benefits designed to support the physical, mental, financial, and social wellbeing of our employees and their families. These offerings include medical insurance plans, an Employee Assistance Program, tuition reimbursement, employee resource groups, recognition programs, and much more. We are committed to fostering a culture that values diverse experiences, perspectives, and ideas. By creating an inclusive workplace where every employee feels respected and empowered, we encourage innovation, collaboration, and meaningful career growth. We also prioritize work-life balance through flexible time off programs, parental leave, vacation, and holiday benefits, helping employees bring their best selves to work every day.

WHY EMERSON

Our Commitment to Our People At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together. Let’s go.

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ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson.

Join our team – let’s go! No calls or agencies please. Experience Level Entry Level