Sagility - Senior Vice President - Facilities & Global CREST

SAGILITY INDIA LIMITED; Bengaluru; On-site; INR 12,00,000 - 15,00,000; Full time

Job summary

A global facilities management leader is seeking a Global Head - Facilities & CREST to manage and optimize operations across locations. The role involves strategic leadership, overseeing all facility operations, ensuring compliance with regulations, and managing vendors. Ideal candidates should possess strong skills in leadership, negotiation, and crisis management, with a focus on delivering efficient and cost-effective facility services. This position is crucial for maintaining the high standards of facilities management globally.

Qualifications

• Proven strategic leadership experience in facilities management.
• Ability to oversee large-scale operations across multiple locations.
• Strong negotiation skills for vendor and contract management.

Responsibilities

• Develop and execute global facilities strategies aligned with business objectives.
• Manage day-to-day operations ensuring compliance with regulations.
• Evaluate and optimize premises selections and expansions.

Skills

Strategic Leadership

Operations Management

Vendor Management

Cost Optimization

Crisis Management

Job description

Job Summary

• The Global Head - Facilities & CREST is responsible for the strategic leadership, management, and operations of Sagilitys global facilities and CREST functions across all locations.
• This role oversees end-to-end facilities operations, including building maintenance and operations, housekeeping, client visit support, security and access control, employee transportation, travel desk, front office, workspace optimization, hotel/guest house bookings, business continuity planning, and immigration backend support.
• The role is accountable for global facilities budgeting, cost optimization, governance, vendor management, and service delivery, ensuring all services are delivered in a safe, compliant, and cost‑effective manner aligned with Sagilitys global standards.

Key Responsibilities

Strategic Leadership & Planning

• Develop and execute long‑term global facilities and CREST strategy aligned with Sagilitys business objectives and growth plans.
• Partner with the Group CFO to define long‑range capital and operating plans for global facilities.
• Conduct build vs buy analysis and drive automation of facilities management processes.

Facilities Operations & Governance

• Oversee day‑to‑day operations of all facilities across global locations.
• Evaluate and manage new premises selection, expansion, and optimization.
• Ensure all facilities meet HSE, safety, security, and regulatory requirements across geographies.
• Establish and enforce global facilities policies, SOPs, and governance frameworks.

Security, Business Continuity & Compliance

• Oversee physical security, access control, emergency response, and business continuity planning.
• Ensure compliance with local, state, labor, and commercial real estate regulations.
• Manage crisis response and disaster recovery protocols globally.

Vendor, Contract & Cost Management

• Negotiate, manage, and govern vendor and service provider contracts.
• Drive cost‑reduction and energy‑efficiency initiatives across facilities.
• Oversee project management, execution, and coordination of vendors and contractors.

People Leadership & Stakeholder Management

• Lead, hire, train, and develop a global team of facilities managers and support staff.
• Act as the single point of contact for all facility‑related matters globally.
• Address employee inquiries and escalations professionally and efficiently.
• Ensure team performance meets Sagility Global standards.