S&C GN Data & AI - Retail – L7

8140 ASOL - Gurugram Non STPI Company; Gurugram District; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

Accenture is seeking a dynamic AI/GenAI Retail Specialist (Manager) to lead AI solutions across our retail operations. This role blends technical depth, retail domain knowledge, and leadership to drive GenAI initiatives.

You'll oversee cross-functional teams, translate data insights into business actions, and collaborate with product, marketing, and development stakeholders to deliver measurable retail performance improvements.

Qualifications

• 6–10 years in data science/ML/AI with leadership experience.
• Educational background as MSc/BTech/MTech with domain retail experience.
• Experience deploying AI/GenAI in retail contexts.

Responsibilities

• Lead AI/GenAI initiatives across retail operations.
• Supervise teams building ML/DL models using TensorFlow, PyTorch.
• Develop GenAI-powered tools for merchandising and pricing.
• Translate data insights into business strategies.
• Collaborate with product, marketing, and business teams.
• Communicate AI value to technical and non-technical stakeholders.

Skills

Retail knowledge

Communication skills

Cross-functional leadership

Data preprocessing

Supervised learning

Unsupervised learning

Deep learning

TensorFlow/PyTorch

NLP for chatbots/search

Education

MSc Statistics

B.Tech./M.Tech Computer Science

Econometrics

Data Science

Tools

TensorFlow

PyTorch

OpenAI technologies

Job description

Job Title - AI/Gen AI Retail Specialist – Level 7 – SnC GN Data & AI Management Level: 07 - Manager Location: Bangalore / Gurgaon / Mumbai / Chennai / Pune / Hyderabad / Kolkata

Must have skills:

• Strong understanding of retail industry
• Excellent communication skills with the ability to translate complex technical concepts into actionable business insights.
• Experience managing cross-functional teams and delivering AI solutions in a fast-paced environment.
• Experience in handling large datasets from different sources (e.g., transactional data, customer data, social media data) and data preprocessing techniques.
• Expertise in supervised and unsupervised learning algorithms
• Proficiency in deep learning frameworks like TensorFlow or PyTorch
• Ability to implement NLP techniques for chatbots, recommendation systems, sentiment analysis, and personalized search.

Good to have skills:

• Familiarity with SQL, NoSQL databases, and big data technologies like Spark for handling large-scale data.
• Familiarity with transformer-based models such as BERT, GPT, and T5 for understanding and generating human language.
• Experience with Generative Pre-trained Transformers (GPT)
• Experience with Data Visualization Tools

Experience: 6–10 years of relevant experience in data science, machine learning, or AI, with at least 2+ years in a leadership or managerial role.

Educational Qualification: Msc. Statistics, B.Tech. / M.Tech Computer Science, Econometrics, Data Science Retail tech experience in e-commerce, fashion, grocery, or quick-commerce segments.

Knowledge of ethical AI practices and responsible AI governance.

Experience working with APIs of commercial LLMs (e.g., OpenAI, Cohere, Anthropic).

Job Summary:

We are seeking a dynamic and experienced AI / GenAI Retail Specialist (Manager level) to lead the development and implementation of artificial intelligence solutions across our retail operations. This role requires a strong blend of technical expertise, domain knowledge in the retail sector, and leadership capabilities to drive impactful AI and GenAI initiatives. Your expertise in AI will drive the development of cutting-edge solutions that enhance retail performance across various domains, including merchandising, pricing, customer engagement, and product assortment.

Roles & Responsibilities:

• Leverage Retail Knowledge: Utilize your deep understanding of the retail industry (merchandising, customer behavior, product lifecycle) to design AI solutions that address critical retail business needs.
• Supervise teams in building, validating, and deploying ML/DL models using frameworks such as TensorFlow, PyTorch, and Hugging Face.
• Develop and oversee the implementation of GenAI-powered tools
• Design, develop, and implement AI algorithms (machine learning, deep learning, etc.) and generative models (e.g., GPT, GANs) tailored to the retail sector.
• Focus on the creation of AI models that can help in wide range of use cases across – customer lifecycle, personalized customer experiences, optimize pricing, and product assortment.
• Translate data insights into actionable strategies for marketing, merchandising, and customer experience teams. For example, identifying cross-selling opportunities or optimizing product assortments.
• Work closely with cross-functional teams (e.g., product, marketing, business development) to understand the retail business challenges and translate them into AI-driven solutions.
• Communicate the potential of AI solutions to both technical and non-technical stakeholders, ensuring alignment between technical capabilities and business objectives.

Professional & Technical Skills:

• Proven experience with supervised and unsupervised learning, deep learning, and generative AI models (e.g., LLMs, transformers).
• Expertise in machine learning, natural language processing (NLP), and generative AI models.
• Experience with platforms like TensorFlow, PyTorch, and OpenAI technologies.
• Knowledge of AI ethics and responsible AI practices.
• Hands-on experience with cloud platforms (AWS, GCP, Azure) and modern MLOps practices.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change. Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join agreat place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture