Routing and Switching - Systems Support Senior Associate

NTT DATA, Inc.; Dadri; On-site; INR 420,000 - 720,000; Full time

Job summary

NTT DATA Services in Noida, Uttar Pradesh, seeks a Routing and Switching - Systems Support Senior Associate to join our team. You will gather requirements, analyze networking issues, and propose options to optimize performance.

The role requires hands-on experience with routing protocols, network monitoring tools, and WAN/LAN design, with 1–3 years of experience. It offers the chance to work in a collaborative, customer-focused environment in India.

Qualifications

• Hands-on troubleshooting of routing protocols (RIP, EIGRP, OSPF).
• Experience with Voyence and SolarWinds network monitoring.
• 1–3 years in network operations or support.
• Strong communication and customer-facing skills.

Responsibilities

• Gather requirements, analyze networking issues, and provide options.
• Participate in daily operations meetings and ensure SLA adherence.
• Support customer environments on a 24x7x365 basis.

Skills

Routing protocols

Network monitoring

WAN/LAN design

Change management

Communication

Customer facing

Education

B.Tech or Any Graduate

CCNA certification

Tools

Voyence

SolarWinds

Job description

Routing and Switching - Systems Support Senior Associate

Date: Oct 6, 2026

Location: Noida, UP, IN

Company: NTT DATA Services

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,

We are currently seeking a Routing and Switching - Systems Support Senior Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Job Description – Tier 1 (4 5 6)

Job Responsibilities:

• Gather requirements, analyze technical networking issues and provide options and recommendations.
• Participation in daily operations meeting, ensuring compliance and meet SLA for your respective sites and service area.
• Supporting customer environments on 24x7x365 basis.

Mandatory:

• Hands-on experience in troubleshooting routing protocols like RIP, EIGRP and OSPF.
• Knowledge of Network Monitoring Tools i.e Voyence, Solarwind
• Network support and/or Network operations experience of 1-3 years
• Ability to apply principles, theories, and concepts, as well as knowledge or related networking disciplines
• Full understanding of WAN/LAN internetworking including design elements including cost versus performance tradeoffs, protocol interoperability, network architecture development and requirements for testing / proof of concept.
• Advanced knowledge of platform operation systems (router platforms, LAN, WAN, and router protocols) and how they interact with the network
• Advanced knowledge and troubleshooting skills to support wireless infrastructures.
• Advanced skills in gathering requirements and designing/implementing/supporting network solutions
• Advanced skills and knowledge and adherence to Change Management processes
• Excellent communication skills, both written and oral
• Strong customer service skills; interfaces with customers, end users, partners and associates

Additionally, the candidate must work well within a team, adapt easily to change. Candidate should have a history of working unsupervised while achieving required goals

Experience :-

1-2 years of relevant experience or equivalent combination of education and work experience.

Skills :-

• Good troubleshooting skills
• Customer facing skills
• Good verbal and written communication skills.

Educational Qualification :-

B.Tech. or Any Graduate

Minimum Certifications or Professional Credentials:-

• Minimum of CCNA level certification.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

NTT DATA is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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