RL - Mortgages Sales Manager - Prime Mortgages

Axis Bank; Junagadh; On-site; INR 6,00,000 - 10,00,000; Full time

Job summary

A leading bank in India is seeking a Mortgages Sales Manager to drive home loan and loan against property sales. You will be responsible for achieving business goals, ensuring compliance, and enhancing customer experience. The ideal candidate should have over 2 years of sales experience, preferably in secured products, along with strong interpersonal and communication skills. This position is crucial for optimizing profitability and leading a geographically spread team.

Qualifications

• 2+ years sales experience with secured products preferred.
• At least 0-2 years experience in HL and LAP.

Responsibilities

• Meet assigned disbursement targets by sourcing home loan business.
• Engage with customers referred by branches for prompt service.
• Ensure accurate documentation as per process guidelines.

Skills

Strong sales orientation

Proficiency in managing complex client relationships

Capability to handle pressure

Skill in managing a large team

Strong communication skills

Education

Graduation or post-graduation from a recognised institute

Tools

Siddhi

MLP

Omega

SFDC

Job description

RL - Mortgages Sales Manager - Prime Mortgages - Branch

About the Business Group: The Mortgages department is a part of the Retail Lending business of the bank and offers Home Loans and Loan against Property to all categories of customers across Pan India. This is a leadership role responsible for achieving business goals, optimizing profitability, overseeing compliance, and driving transformation within HL and LAP business. It involves strategic planning and execution to maximize revenue, enhance portfolio growth, and ensure risk compliance.

Details of the Role

Department: Retail Lending
Grade: AM/DM/M
Sub-Department: Retail Lending – Prime Mortgages
Reporting (Business): M/SM/AVP
Location: Pan India
Reporting (Matrix): Business Goals and Profitability

Business Goals and Profitability

• Meet assigned disbursement targets by sourcing home loan business through designated branches
• Ensure daily follow-up and engagement with branch staff to generate quality leads
• Create and convert prospects for cross‑selling opportunities

Sales and Channel Development

• Support branch teams with product knowledge, sales pitches, and application processing
• Conduct regular visits and huddles with branch staff to improve lead conversion

Compliance and Risk Management

• Ensure accurate documentation and eligibility checks as per process guidelines
• Adhere to internal and regulatory compliance requirements

Customer Experience

• Engage with customers referred by branches to ensure prompt service and resolution
• Facilitate smooth onboarding and address queries during the application process

Digital Adoption and Innovation

• Ensure use of Siddhi, MLP, Omega, and SFDC tools for lead tracking and conversion

Qualifications

• Graduation or post‑graduation from a recognised institute
• 2+ years sales experience (secured products preferred) with at least 0‑2 years in HL and LAP

Role Proficiencies

• Strong sales orientation
• Proficiency in managing complex client relationships and diverse stakeholders
• Capability to handle pressure and meet deadlines
• Skill in managing a large, geographically spread team; coaching and mentoring team members
• Competence in managing within a dynamic, priority‑setting environment
• Strong risk and compliance mindset
• Adept at communication and interpersonal skills