Risk Operations Team Lead

Tradeweb; Bengaluru; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Tradeweb is seeking a Risk Operations Team Lead based in India to lead and support our risk operations team handling vendor risk management, client due diligence, policy lifecycle, and training oversight. The role requires managing high-volume risk processes, partnering with global stakeholders, and scaling governance to align with regulatory expectations.

The ideal candidate has deep experience in third-party risk, policy management, and GRC tooling, with strong leadership in a global financial

Qualifications

• Bachelor’s or Master’s degree in a relevant field or equivalent experience.
• 10+ years in risk operations, third-party risk, or related areas.
• 5+ years of people management or team lead experience.
• Experience leading a risk operations team in India with hiring/training.
• Experience in global financial services, fintech, or regulated environments.
• Strong knowledge of third-party risk, vendor governance, and control evidence.
• Experience responding to client due diligence and audit requests.
• Knowledge of cybersecurity, business continuity, and regulatory controls.
• Familiarity with GRC tools and trust portals; ability to use Archer/Whistic/Monday.com/ServiceNow/ChatGPT.

Responsibilities

• Lead, coach, develop, and support a team of risk operations analysts based in India.
• Establish roles, responsibilities, SLAs, quality expectations, and escalation protocols.
• Build a high-performing team serving global stakeholders across time zones.
• Oversee daily execution of Vendor Management, Policy Management, Client Due Diligence, and Training Oversight.
• Collaborate with stakeholders to support vendor risk reviews and audit readiness.
• Develop team capability via training plans, playbooks, and certifications.
• Promote accountability, documentation discipline, and continuous improvement.
• Identify and implement opportunities to improve processes and risk controls.

Skills

Leadership

Risk management

Vendor risk lifecycle

Client due diligence

Policy management

GRC tooling

People management

Communication

Regulatory compliance

Cross-functional collaboration

Education

Bachelor’s or Master’s degree in Business, Finance, Risk Management, Information Systems, Cybersecurity, Law, Compliance, or related field

Tools

Archer

Whistic

Monday.com

ServiceNow

ChatGPT

Job description

Group Details

Tradeweb is seeking a Risk Operations Team Lead based in India to lead/support our team supporting vendor risk management, client due diligence, policy management, and training oversight. This role requires day to day activities and will oversee high-volume operational risk processes, partner with global stakeholders, strengthen governance and reporting, and help scale a risk operations capability that supports business growth and regulatory expectations. The ideal candidate brings strong experience in third-party risk, client assurance, policy lifecycle management, GRC tooling, and people leadership in a global financial services or technology environment.

Job Responsibilities

• Lead, coach, develop, and support our team of risk operations analysts and specialists based in India.

• Establish clear roles, responsibilities, service levels, quality expectations, and escalation protocols.

• Help build a high-performing team that supports global stakeholders across time zones.

• Assist with the daily execution of activities across the Vendor Management, Policy Management, Client Due Diligence, and Training Oversight programs.

• Collaborate with internal stakeholders across the organization to support Vendor Risk Reviews, client due diligence reviews, policy document updates and training governance activities.

• Develop team capability through training plans, playbooks, job aids, certification pathways, and cross-training.

• Promote a culture of accountability, collaboration, documentation discipline, continuous improvement, and risk awareness.

• Proactively identify and recommend improvement opportunities across areas of responsibility.

Qualifications

• Bachelor’s or Master’s degree in Business, Finance, Risk Management, Information Systems, Cybersecurity, Law, Compliance, or a related field.

• 10 plus years of experience in risk operations, third-party risk management, operational risk, client due diligence, information security governance, policy management, compliance operations, audit, or financial services risk.

• 5 plus years of people management or team lead experience.

• Experience in managing a risk operations team in India, including hiring, training, workflow design, quality assurance, and management reporting.

• Experience working in a global financial services, fintech, capital markets, exchange, SaaS, or highly regulated environment.

• Strong understanding of third-party risk management, vendor lifecycle governance, risk assessment methodology, control evidence review, and issue management.

• Experience responding to client due diligence questionnaires, SIG questionnaires, audit requests, or client assurance requests.

• Working knowledge of cybersecurity, business continuity, disaster recovery, incident management, access control, data privacy, third-party risk, and regulatory compliance control areas.

• Experience with GRC, workflow, trust portal, AI, or request-tracking tools such as Archer, Whistic, Monday.com, ServiceNow, ChatGPT or similar platforms.

• Strong written and verbal communication skills, with the ability to produce clear, accurate, client-ready and audit-ready documentation.

• Ability to manage high-volume operational workflows while maintaining quality, accuracy, confidentiality, and service levels.

• Ability to work effectively from India with global stakeholders across U.S., U.K., EMEA, and APAC time zones.

Preferred Qualifications

• Prior experience in a global capability center, shared services, financial technology, trading platform, broker-dealer, exchange, clearing, banking, or regulated technology environment.

• Familiarity with SOC 1, SOC 2, ISO 27001, ISO 22301, NIST, COBIT, DORA, GDPR, business continuity standards, vendor oversight expectations, and financial services regulatory requirements.

• Experience with Archer policy management modules, third-party risk platforms, trust portals, and standardized due diligence packages.

• Experience designing dashboards, KRIs, KPIs, SLAs, QA scorecards, or executive reporting.

• Possess or ability to obtain relevant certifications.