Revenue Operations Analyst

ZoomRx; India; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

ZoomRx, a rapidly growing life science market research and consulting company, seeks a Revenue Operations Analyst to join the Finance team. You’ll work at the intersection of revenue operations and Salesforce CRM administration, partnering with Sales, Business Development, and FP&A to keep bookings, pipeline, and billing data accurate and actionable.

In this role you will support monthly, quarterly, and annual financial reporting, review contracts for correct Salesforce revenue setup, maintain

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, Information Systems, or related field.
• 2+ years of Revenue Operations and Salesforce Administration.
• Hands-on Salesforce CRM administration and reporting.
• Advanced proficiency in Microsoft Excel.
• Analytical mindset with strong business acumen and attention to detail.

Responsibilities

• Support monthly, quarterly, and annual financial reporting and close activities.
• Review customer contracts and ensure Salesforce setup for revenue recognition.
• Maintain revenue reconciliations including deferred revenue and unbilled receivables.
• Monitor bookings, pipeline, renewals, and key metrics with leadership reports.
• Build and maintain Salesforce reports, dashboards, and analytics.
• Administer Salesforce CRM including users, permissions, objects, and workflows.
• Partner with cross-functional teams to optimize revenue processes and automate workflows.

Skills

Salesforce CRM

Excel

Revenue operations

Financial reporting

Analytical mindset

Education

Bachelor's degree

Tools

Salesforce

Job description

ZoomRx is a rapidly growing life science market research and consulting company founded upon the belief that there is important work to be done at the intersection of data, healthcare, and technology. We help some of the world's biggest biopharmaceutical companies answer questions no one else can. We support our clients through their entire business lifecycle; providing market intelligence that helps them launch new therapies, optimize promotional efforts, defend against competitive pressure, shape marketing strategies, and much more.

At ZoomRx we also have various impactful products (Ferma.AI, PERxCEPT, & HCP-PT). Ferma.AI provides healthcare intelligence to pharma firms of all sizes, making it easy for teams to stay on top of their market landscape and help them make informed decisions. PERxCEPT is a one-stop shop for omnichannel intelligence in the life sciences industry, providing visibility into every digital campaign in a market from the customer's point of view. HCP-Pt conversations is a point-of-care market insights platform that gives a real-world view of the prescribing process.

At ZoomRx, we have a flat organization structure where everyone is encouraged to take risks, learn from mistakes, and continuously grow towards realizing their career goals. We offer a collaborative, environment that optimizes for the:

• pride in doing high-quality work


• joy of tackling creative, intellectually challenging work


• camaraderie of working with smart, grounded peers

What will you be a part of?

The Finance team at ZoomRx owns the financial backbone of the business — from revenue recognition and billing to the reports and dashboards that power decision-making for senior leadership. This role sits at the intersection of revenue operations and Salesforce CRM administration, working closely with Sales, Business Development, and FP&A to keep bookings, pipeline, and billing data accurate and actionable.

What does your day look like as a Revenue Operations Analyst?

• Support monthly, quarterly, and annual financial reporting, revenue analysis, and accounting close activities.


• Review customer contracts and ensure accurate Salesforce setup for revenue recognition and operational tracking.


• Maintain revenue-related reconciliations, including deferred revenue and unbilled receivables.


• Monitor bookings, pipeline, renewals, and key business metrics, delivering accurate reports and dashboards for leadership.


• Build and maintain Salesforce reports, dashboards, and analytics to support business planning and decision-making.


• Administer Salesforce CRM, including user management, permissions, custom objects, fields, page layouts, workflows, validation rules, and approval processes.


• Support CRM integrations, automation initiatives, troubleshooting, and user training to improve operational efficiency.


• Partner with cross-functional teams to optimize revenue processes, identify improvement opportunities, and automate manual workflows.


• Perform ad hoc financial and operational analyses to drive strategic decisions and improve organizational performance.

What will make you successful as a Revenue Operations Analyst candidate?

Required Skills/Expertise:

• Bachelor's degree in Finance, Accounting, Business Administration, Information Systems, or a related field.


• 2+ years of experience in Revenue Operations and Salesforce Administration.


• Hands-on experience with Salesforce CRM administration and reporting.


• Advanced proficiency in Microsoft Excel.


• Analytical mindset with strong business acumen, and a high level of ownership, accountability, and attention to detail.

Preferred Skills/Expertise:

• Passion for improving processes through automation and technology.


• Ability to collaborate effectively across Marketing, Sales, and Operations teams.


• Comfortable working in a fast-paced, high-growth environment.

Why should you choose ZoomRx?

• You will have wide-reaching creative control and the power to make impactful decisions. At ZoomRx, we favour collaboration over hierarchy.


• You will develop deep expertise in a wide range of topics within life sciences by drawing on existing knowledge bases while building new ones.


• You will work with smart, grounded peers who are experts in their own right and thrive on the camaraderie of working in high-performance, intelligent, impactful teams.


• You will join a vertically integrated organisation - with our own finance team, cutting-edge technology platform, and robust panels of healthcare professionals - empowered to provide our clients with highly tailored, fast, effective solutions that other consultancies cannot.