Retail Credit Manager - Housing

Tata Capital Finance Ltd; Erode; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Tata Capital Finance Ltd in Erode invites applications for a Manager role in Retail Credit - Housing. The position involves reviewing and underwriting mortgage proposals, ensuring robust credit risk assessment, and compliance with KYC norms.

You will engage with customers to verify income, collateral, and documentation, coordinate with the sales team, and drive swift, compliant loan processing for property financing.

Qualifications

• Graduate degree required.
• CA/MBA preferable for higher roles.
• Strong understanding of credit appraisal and underwriting processes.
• Excellent communication and analytical skills.

Responsibilities

• Review complex loan applications within guidelines and decide or refer for approval.
• Under write mortgage proposals and manage city/area volumes.
• Conduct customer discussions to verify creditworthiness and collect KYC/documents.
• Assess income-to-obligation and loan-to-value ratios; understand impact on long‑term performance.
• Maintain portfolio MIS and delinquency MIS; generate regular reports.
• Build relationships with third parties to facilitate outcomes for clients.
• Ensure timely turnaround on credit proposals for mortgages in liaison with sales team.
• Oversee pre-sanction to post-disbursement creditworthiness monitoring and risk mitigation.

Skills

Credit appraisal

Loan underwriting

KYC compliance

Stakeholder management

Mortgage products

Education

Graduate

CA/MBA (Preferable)

Job description

Manager - Retail Credit - Housing - Credit - Erode - Brough Road - JM (M1 - M3)

• Review and assess a broad range of complex loan applications within defined guidelines and accordingly take decision or recommend for approval to higher authorities.
• Under write proposals as per the laid down policies & procedure to honour the agreed SLAs and manage city/area business volumes.
• Conduct personal discussion with customers to establish credit worthiness and ensure completion of credit/KYC documents and verification- telephonic, field & collateral visits.
• Assess income to obligation ratios, loan to value ratios, in depth knowledge of rational behind calculation of ratios and its impact on loan performance over long tenures.
• Maintain Portfolio MIS, Delinquency MIS and other operations related MIS of the cluster and regularly reporting the same.
• Build and facilitate the best outcomes for clients by building and leveraging effective relationships with third parties
• Take ownership of client queries and use industry knowledge and experience to overcome challenges and solve problems
• Exceed service quality standards and strive for continuous process improvement
• Undertake critical review of the credit proposals with a view to bring out the industry, business, financial, management and facility structure risk contained in the credit proposal.
• Ensure collateral and other credit risk mitigation to facilitate the approving authority to take decision on the credit proposal.
• Enable quick turnaround time of credit lending proposals for the mortgage business comprising of loan against property, and home loan business in close liaison with the sales team.
• Undertake ongoing review of the credit exposures to ensure that the exposure continues to be bankable.
• Facilitate critical review and documentation of the proposals and effectively monitor the client & collateral creditworthiness from the pre sanction to post disbursement phase & undertaking steps for risk mitigation, whenever required, while ensuring adherence to legal & documentation norms & policies
• Manage the credit underwriting function of his/her branch and facilitate quick turnaround of credit lending proposals for the branch in close liaison with the local credit analysts and sales team.
• Follow up and ensure recovery of quick mortality cases between 12 -18 MOV.

Qualification : Graduate, Masters/Post Graduate Certifications : CA/MBA (Preferable)