Retail and Store Manager

Vansun Mediatech; Jaipur; On-site; INR 8,00,000 - 12,00,000; Full time

Job summary

A retail company in Jaipur seeks a Retail Manager to take complete ownership of the store's P&L management and lead a team of 10-20 employees. Candidates must possess a graduate degree and a minimum of 5 years in sales or retail, with strong communication skills and a proven track record in leadership. This role focuses on achieving sales targets and enhancing customer satisfaction.

Qualifications

• Minimum 5 years of experience in sales or retail.
• Strong communication skills (both written and verbal).
• Proven leadership with at least 2 years of team management.

Responsibilities

• Take complete ownership of the store's P&L management.
• Lead and manage a team of 10-20 employees.
• Achieve monthly sales targets while staying within prescribed costs.

Skills

Strong communication skills

Leadership abilities

Customer satisfaction focus

Sales experience

Education

Graduate degree

Job description

Responsibilities

• Take complete ownership of the store's P&L management.
• Lead and manage a team of 10-20 employees.
• Achieve monthly sales targets for both the team and self while staying within prescribed costs. Stay updated on products, pricing, and promotions.
• Deliver an exceptional selling experience by presenting product promotions and sales opportunities based on customer interactions.
• Develop and implement cross-selling strategies and value-added services for relevant products.
• Provide excellent customer service, focusing on brand experience, engagement, and satisfaction.
• Serve as a brand ambassador, building and nurturing strong relationships with customers. Meet sales projections, identify opportunities for ongoing sales, and achieve company and individual KPI goals.
• Foster a positive team environment by adhering to company policies and contributing to a collaborative workplace.
• Conduct timely performance reviews with the team.
• Manage vehicle finance and insurance processes, build strong relationships with financiers and insurers, and ensure timely loan approvals, disbursements, and insurance coverage for assets.

Required Skills and Qualifications

• Graduate degree is mandatory.
• Strong communication skills (both written and verbal).
• Positive attitude with a strong motivation to enhance customer satisfaction.
• Minimum 5 years of experience in sales or retail.

Preferred Skills

• Experience in customer service and retail sales, preferably in offline auto sales.
• Proven leadership skills, with min 2 years of experience in leading a team.
• Strong track record of meeting and exceeding sales goals.
• Experience in marketing, customer handling, negotiation, and escalation management.
• Hands-on experience in the full sales cycle, including deal closing.