Reporting Analyst II

TGBPL TP India - IBU; DLF City Phase 4; Hybrid; INR 800,000 - 1,500,000; Full time

Job summary

Teleperformance in India seeks a seasoned analytics professional to perform general analytics and statistical modeling across diverse business areas such as Market Economics, Supply Chain, Marketing, Financial Services, and more. You will define data requirements, collect, clean, analyze, and visualize data to drive better decisions.

Ideal candidates bring strong analytical skills and experience with data science projects, comfortable working in a dynamic team.

Qualifications

• Strong analytical mindset and familiarity with data analysis techniques.
• Experience with forecasting, statistical modeling, or machine learning is a plus.
• Ability to translate business questions into analytic experiments.

Responsibilities

• Perform general analytics and statistical modeling on multi-domain datasets (Market Economics, Supply Chain, Marketing/Advertising, Financial Services, etc.).
• Define data requirements, collect, clean, explore, and visualize data to drive business decisions.

Job description

Join Teleperformance Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

Responsible for performing general analytics and statistical modeling on existing data sets in various areas of the business (e.g., Market Economics, Supply Chain, Marketing/Advertising, Financial Services, Scientific Research, etc.). Activities include: defining data requirements, data collection, processing, cleaning, analysis, modeling and visualization. Examines and identifies data patterns and trends to help answer business questions and improve decision making. Provides inputs for complex Data Science and Big Data Mining projects. Identifies areas to increase efficiency and automation of data analysis processes. Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates.

Executes specialized projects and activities and typically works according to set principles. Usually generates and initiates own workload and doesn't need instructions or guidelines. Might supervise work of less experienced professionals providing professional expertise and taking responsibility for the end-product. Positions at this level are expected to significantly improve the day-to-day activities/processes. Manages and oversees the implementation of short-term activities within the team. Decisions are of an operational nature within a defined scope. Positions on this level delivers their share of professional responsibilities focusing on professional excellence. Typically manages a team of Individual Contributor co-workers.

Be One of Our People

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

Teleperformance is an Equal Opportunity Employer

We are looking for fearless people. People who believe that if you are not doing your best, it's not worth it. People who believe in a new way of listening, understanding, and interacting - people who believe in people. So, if you are ready for a challenge, we're ready for you.

TP is a global digital business services company. With nearly 490,000 passionate people present in nearly 100 countries and speaking more than 300 languages and dialects, we have the knowledge and resources to deliver outstanding experiences anywhere. We deliver a competitive edge for our clients by combining our unique standards of process excellence with empathetic, high-touch support augmented by cutting-edge technology and our domain expertise.