Renewals Operations Analyst

RUBRIK INDIA; Bengaluru; On-site; INR 700,000 - 1,300,000; Full time

Job summary

Rubrik is seeking a detail-oriented Renewals Operations Analyst II to own pipeline hygiene, renewals governance, and forecasting for the Renewals & Expansion business. You will be the operational backbone that keeps deals moving and risks visible, translating data into clear actions for reps and sales leaders.

The role requires strong Salesforce and Excel skills, experience in SaaS renewals, and the ability to publish weekly forecast decks and metrics that drive accountability.

Qualifications

• 4-7 years in Sales Operations, Revenue Operations, or Sales/Renewals Analytics in SaaS/subscription models.
• Strong understanding of renewal motion, forecasting, and churn management.
• Hands-on experience with Salesforce dashboards, reports, and CPQ concepts.
• Advanced Excel/Google Sheets skills; BI tools familiarity is a plus.

Responsibilities

• Run daily pipeline hygiene checks for Renewals & Expansion.Track deals stalled at key stages (15/25/30 days) and surface risks.
• Oversee early renewal engagement and multi-year/co-term quoting practices.
• Prepare and publish weekly forecast decks; drive a bottom-up forecast 45 days before quarter end.
• Publish weekly rep/manager lead metrics and provide actionable insights.
• Manage exclusion lists and account transition policies to govern renewals.

Skills

Sales Ops

Forecasting

Salesforce

Excel

Communication

Dashboarding

Tools

Salesforce CPQ

Tableau

Looker

Job description

Renewals Operations Analyst II

Location: Bangalore Shift: IST (2:00 P.M IST- 11:00 P.M IST)

Role Summary

We're looking for a detail-oriented Renewal Sales Operations professional to own pipeline hygiene, renewals governance, and forecasting for our Renewals & Expansion (R+E) business. You'll be the operational backbone that keeps deals moving, risks visible, and managers accountable, translating data into clear actions for reps and sales leaders. A solid understanding of the renewal sales motion and quoting is essential to succeed in this role.

Pipeline Hygiene & Risk Management

• Run daily pipeline hygiene checkpoints across the R+E book of business.
• Track deals stalled in stage for more than 15, 25, and 30 days.
• Monitor high-value deals ($100K+) with no activity for more than 15 days.
• Proactively surface execution risks and drive follow-up actions with reps and managers.

Renewals Governance

• Track early engagement ownership on renewal opportunities.
• Oversee R+E Early Renewals reporting.
• Ensure Stage 4+ opportunities have a multi-year or co-term option quoted and marked as primary.
• Monitor deals expiring in the next 60, 45, 30, and 15 days, and escape at-risk renewals.

Forecasting

• Prepare and publish the weekly forecast deck at the manager level.
• Drive a bottom-up forecast process beginning 45 days before the next quarter.

Metrics & Manager Enablement

• Publish weekly CQ+1 rep and manager lead metrics.
• Give managers actionable insights that drive accountability and execution.

Policy & Account Governance

• Manage the Exclusion List.
• Own account transition and churn ownership transfer policies.
• Review cases for exceptions and make or recommend decisions.

Qualifications

• 4-7 years in Sales Operations, Revenue Operations, or Sales/Renewals Analytics, ideally in SaaS or subscription businesses.
• Strong understanding of the renewal sales motion (renewal lifecycle, early engagement, forecasting, and risk/churn management) and quoting (co-terming, multi-year options, and primary quote requirements).
• Strong working knowledge of Salesforce (reports, dashboards, opportunity stages, quoting/CPQ concepts).
• Experience building forecast decks and pipeline reporting for sales leadership.
• Advanced Excel/Google Sheets skills; familiarity with BI tools (Tableau, Looker) is a plus.
• Excellent communication skills, with the confidence to challenge reps and managers and drive follow-through.
• Highly organized, deadline-driven, and comfortable running recurring daily and weekly cadences.

What Success Looks Like

Fewer stalled and inactive high-value deals, with risks flagged early. Stage 4+ opportunities consistently carry a compliant primary quote. On-time, accurate weekly forecast and lead-metric publications. Clean, well-governed account transitions and exception handling.

Company Overview

Rubrik is one of the fastest growing companies in Silicon Valley, revolutionizing data protection and management in the emerging multi-cloud world. We are the leader in cloud data management, delivering a single platform to manage and protect data in the cloud, at the edge, and on-premises. Enterprises choose Rubrik to simplify backup and recovery, accelerate cloud adoption, enable automation at scale, and secure against cyberthreats. Rubrik has raised over $553 million in venture funding, most recently at a valuation of $3.3 billion. We've been recognized as a Forbes Cloud 100 Company two years in a row and as a LinkedIn Top 10 startup.

Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

#LI-DR2 Join Us in Securing and Accelerating the World's AI Transformation Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real‑time guardrails, fine‑tuning for accuracy and undoing agentic mistakes.

Inclusion @ Rubrik

At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world's data. Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential. Our inclusion strategy focuses on three core areas of our business and culture: Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here. Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries. Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.

Equal Opportunity Employer/Veterans/Disabled

Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter or using specialized equipment.

Experience Level Mid Level