Relationship Officer-SBE_Small Business Enterprise_0412_1932_1062281

Kotak Mahindra Bank; Kolhapur District; Presencial; INR 700 000 - 1 200 000; Tempo integral

Resumo da oferta

Kotak Mahindra Bank is seeking a motivated Sales Team Leader to drive vehicle finance growth across CV, CE, and MUV segments. You will lead a Direct Sales Team, nurture dealer and manufacturer relationships, and ensure smooth loan processing and disbursement across semi-urban and rural markets.

The role emphasizes customer orientation, coordinating with credit and operations teams, and managing early delinquencies post-disbursement.

Qualificações

• Experience leading a Direct Sales Team of 5–7 members
• Strong network with manufacturers and dealers in semi-urban/rural markets
• Proven ability to source business and drive approvals

Responsabilidades

• Lead and guide a team of 5–7 DSTs to ensure productivity and performance.
• Source business by engaging with manufacturers, dealers, and sub-dealers in semi-urban and rural markets.
• Establish channel partnerships for sales programs.
• Coordinate with credit and operations teams for loan disbursement.
• Follow up on infant delinquent cases and manage post-disbursement documents.
• Drive growth via catchment area marketing and customer engagement.
• Maintain relationships and ensure high service standards.
• Monitor productivity and provide training and support.

Conhecimentos

Vehicle finance knowledge

Team leadership

Dealer relationship management

Sales planning

Descrição da oferta de emprego

Job Description:

We are looking for a motivated and experienced Sales Team Leader to drive vehicle finance business, specifically in the Commercial Vehicle (CV), Construction Equipment (CE), and Multi-Utility Vehicle (MUV) segments. The role involves leading a team of Direct Sales Team (DST) members, managing dealer and manufacturer relationships, and ensuring smooth loan processing and disbursement. The ideal candidate will have a strong understanding of vehicle financing, excellent customer orientation, and the ability to manage both direct and indirect sales channels. The role also includes handling post-disbursement documentation, managing early-stage delinquencies, and coordinating with internal teams for seamless operations.

Responsibilities

Lead and guide a team of 5–7 DSTs to ensure productivity and performance. Interact with manufacturers, dealers, and sub-dealers in semi-urban and rural markets to source business. Establish tie-ups with channel partners and associates for sales programs. Develop and manage both direct and indirect sales teams. Coordinate with credit and operations teams for smooth loan application and disbursement processes. Follow up on infant delinquent cases and manage post-disbursement documents (PDDs). Drive business growth through catchment area marketing and customer engagement. Maintain strong relationships with customers and ensure high service standards. Monitor team productivity and provide training and support as needed.

Requirements: