Relationship Officer

Kotak Mahindra Bank Limited; Thanjavur; On-site; INR 250,000 - 350,000; Full time

Job summary

Kotak Mahindra Bank Limited's Kotak 811-Sales role is a mid-level Relationship Officer position focused on acquiring new customers and driving digital banking products in the assigned geography. This field-based role emphasizes building relationships, meeting sales targets, and expanding the bank’s digital footprint.

The role requires active acquisition of savings and current accounts, cross-selling LI, GI, SIP, PL, and FD, while maintaining strong customer relationships and ensuring compliance

Responsibilities

• Acquire new customers through field activities in the assigned geography.
• Cross-sell financial products such as LI, GI, SIP, PL, FD.
• Meet acquisition and cross-sell targets in mapped pin code areas.
• Build and maintain relationships with existing customers to enhance engagement.
• Ensure compliance with internal processes and customer service standards.

Skills

Relationship building

Sales mindset

Cold calling

Cross-selling

Financial products knowledge

Job description

Relationship Officer-811-Digital Banking Kotak 811-Sales

As a Relationship Officer for Kotak 811 Digital Sales, you will be responsible for acquiring new customers through open market activities and driving sales of financial products. This is a high-energy, field-based role focused on building relationships, achieving sales targets, and expanding the bank’s digital footprint.

Conduct 100% field-based customer acquisition for Savings and Current Accounts through:

• Canopy and Umbrella activities
• Cold calling
• Referrals and open market sourcing

Drive cross-selling of financial products such as:

• Life Insurance (LI)
• General Insurance (GI)
• Systematic Investment Plans (SIP)
• Personal Loans (PL)
• Fixed Deposits (FD)

Work within assigned geographical areas (mapped by pin code) to meet acquisition and cross-sell targets.

Build and maintain strong relationships with existing customers to enhance engagement and product penetration.

Ensure compliance with internal processes and customer service standards.

Experience Level Mid Level