Relationship Manager/Senior Relationship Manager – Project & Structure Finance – Banking

M/S FORWARD; Chennai District, Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

A financial services company in Chennai is seeking a professional to assist in achieving budgeted sales volumes, foster client relationships, and ensure compliance with risk management policies. The ideal candidate should have strong sector knowledge and the ability to maintain relationships across customer hierarchies. This role involves contributing to business growth and effective deal structuring.

Qualifications

• Strong sectoral and product knowledge for effective deal structuring.
• Capability to maintain healthy customer relationships across hierarchies.
• Knowledge of risk management and regulatory norms.

Responsibilities

• Assist in delivering budgeted sales volumes and profitability.
• Undertake new client acquisition and foster relationships.
• Adhere to risk management and regulatory norms.
• Undertake new client acquisition and establish relationships with middle to senior management across target customers.
• Maintain and build relationships across the customer's hierarchy to source opportunities and assist in collections if needed.
• Ensure adherence to risk management, due diligence, and loan documentation standards.

Job description

Key Result Areas

1. To assist the Zonal Head in delivering budgeted sales volumes, profitability and Fee Income in the designated area:-
   • To assist Zonal Head in implementing devised Business strategy for the Zone and tap local network to achieve the budgeted business volumes / Net Interest Income / Fees / Asset Book etc.
   • To initiate cross selling initiatives for generating additional revenues.
2. To undertake new client acquisition and establish healthy working relationships with the existing /target Customers at their middle management levels
   • To identify prospective Business houses, Corporates, Intermediaries & Bankers in the designated area & establish relationships to have a healthy pipeline & regular business.
   • As all PSFG clients are large corporate houses, it is important for PSFG to ensure that PSFG’s relationship with the Customer is established across the Customer’s hierarchy from Promoter to CFO to Senior Management to Mid Management to Operating level. Such strong relationships help not just in sourcing good business opportunities but also in Collections, in case of any adverse financial position of the Customer.
   • SRM should constantly engage with existing / target customers at their middle management to operating levels and Build long term & sustainable business relationship to identify their latent / express needs on funding requirements and generate leads for PSFG.
   • Such strong relationships help not just in sourcing good business opportunities but also in effective post-disbursement monitoring & Collections (in case of any adverse financial position of the Customer).
   • To use alternate products/ cross sell product offerings to activate inactive customers and source new customers into the system.
3. To set high standards of Deal Structuring, Due Diligence & Loan Documentation
   • To have strong sectoral and product knowledge which enables effective deal structuring & term sheet discussions with the customer.
   • To conduct detailed due diligence, analysis, evaluation of the deal thereby resulting in high quality appraisal.
   • To ensure that Credit Appraisal Memorandums are sent for approval as per Standard Risk Norms.
   • To work closely with Legal team to ensure that the loan documentation is closed with the customers to the satisfaction of PSFG.
4. To ensure strong adherence to risk management and regulatory norms and credit policy/process adherence, conduct portfolio review
   • To be aware of all critical policies, processes & documentation for all the PSFG products & ensure compliance.
   • To undertake documentation and KYC formalities for the customers in a seamless manner while managing good TATs.
   • To revisit existing processes/policies and suggest improvements to improve efficiency/cost effectiveness.
   • To keep up breast of the latest developments in the local market & report for any indication of customer defaults, sectoral changes etc.
5. To ensure high standards of portfolio management (shared accountability with Risk Management team) -Reviews, Collections, Monitoring, & Stress Asset Management (NPA):
   • To conduct proactive rigorous post disbursement tracking of clients through site visits, financial & operational performance review etc.
   • To ensure compliance of all critical policies & procedures, documentary and audit requirements.