Relationship Manager - Sales - Business Banking (1-7 yrs)

M1xchange; Mumbai, Ahmedabad District; On-site; INR 8,00,000 - 12,00,000; Full time

Job summary

A leading fintech platform in Mumbai is seeking a dynamic Business Banking RM -S2S to build long-term relationships with MSME sellers. The role involves managing a robust business portfolio, identifying partnerships, and ensuring excellent customer experiences. Ideal candidates have a master's degree and strong interpersonal skills, with a focus on driving financial inclusion in the MSME sector.

Qualifications

• Ability to build long-term relationships with MSME sellers.
• Experience in sales process and relationship banking.
• Proven track record in business development and portfolio management.

Responsibilities

• Build long-term relationships with existing MSME sellers.
• Proactively identify and forge MSME ecosystem partnerships.
• Collaborate with internal teams for timely sanction and funding of invoices.

Skills

Good interpersonal skills

Education

Master's degree/Postgraduate from a reputed management institute/college

Job description

About Us

• M1Xchange is an RBI licensed TReDS platform (Trade Receivables Discounting System) enabling thousands of MSMEs to get their receivables paid early and grow their business.
• The platform enables MSMEs to discount their approved invoices pending with corporate buyers' basis a unique bidding model from 55+ banks and NBFCs to get the best interest rates for the transaction.
• According to an EY report, the credit gap in India's MSME sector stands at $530 billion while only around 14 per cent of 64 million MSMEs have access to formal credit.
• M1Xchange has recently expanded the scope of TReDS through Small-to-Small (S2S) financing - that bridges the credit gap and integrates tier 2 and tier 3 MSMEs into the formal credit ecosystem. Its product 'M1xchange Small-Small' is a one‑stop plug‑and‑play platform for cash‑flow based financing to small MSME sellers on TReDS.
• With a focus on driving financial inclusion and providing cutting‑edge services, we are poised for rapid growth and expansion.
• We are seeking a dynamic and strategic‑minded individual to join our team as a Business Banking RM -S2S.

Job Responsibilities

• To follow Relationship Banking approach to build long‑term relationships with existing MSME Sellers on the platform by understanding the invoice financing needs.
• Build impeccable and robust S2S Business Portfolio by doing regular health checks of sales leads, practising good sales process and self‑governance (e.g., prior screening of credit quality of S2S prospects before it moves to internal credit for onward approvals from financiers on M1xchange platform).
• Proactively identify and forge MSME ecosystem partnerships (e.g., industry association, PSU/corporate‑linked large MSME clusters) to enhance coverage of MSME customers and build relationships for achieving long‑term success.
• Leverage and deepen relationships with identified industry value chain, existing corporates on M1xchange.
• Leverage relevant customer and SME cluster connections to continuously do business development activities for acquiring and nurturing MSME customer relationships for building the S2S franchise.
• Ensure adequate sales/leads funnel build through continuous market scoping and collaboration with internal stakeholders across Mynd (M1/M2/M3) group corporate/MSME coverage teams.
• Offer good customer experience to platform users through ensuring coordination among internal stakeholders (e.g., collaborating with internal product, analytics, credit, operations team and financiers for timely sanction, disbursement and funding of invoices).
• Collaborate with the internal teams (financial institution teams) to ensure access to apt liquidity from various financiers (e.g., banks/NBFCs).
• Deliver stretched targets by adopting industry best business development and portfolio management practices.
• Fulfil the business revenue/budget plans consistently.

Profile and Qualifications

• The candidate will also be required to periodically update seniors/management personnel, and clients on any prospective transaction‑related changes and/or deviations.
• Master's degree/Postgraduate from a reputed management institute/college.
• Good interpersonal skills.