Relationship Manager - MF Collections

Equitas Small Finance Bank; Kolhapur District; On-site; INR 350,000 - 550,000; Full time

Job summary

Equitas Small Finance Bank is seeking a Relationship Manager - MF Collections in Maharashtra to oversee collection activities for the assigned portfolio. The role requires building borrower relationships and ensuring timely recovery of amounts through field visits and coordinated efforts with branches.

The position emphasizes compliance with policies and regulations, monitoring delinquency, and achieving monthly targets to minimize NPAs while supporting overall portfolio quality improvements.

Qualifications

• Bachelor’s degree in Commerce or equivalent.
• Knowledge of collection techniques and recovery processes.
• Strong communication and negotiation skills.

Responsibilities

• Manage and monitor collection performance for the assigned portfolio.
• Conduct field visits to meet delinquent customers and ensure timely recovery of outstanding amounts.
• Build and maintain strong relationships with borrowers to improve repayment behavior.
• Analyze overdue accounts and develop effective recovery strategies.
• Ensure compliance with company policies, regulatory guidelines, and collection procedures.
• Coordinate with branch teams and credit departments for resolution of collection-related issues.
• Maintain accurate records of customer interactions and recovery activities.
• Identify potential risks and escalate critical delinquency cases to management.
• Achieve monthly collection and recovery targets.
• Support portfolio quality improvement initiatives and minimize NPAs

Skills

learning methodologies

Education

Bachelor of Commerce

Job description

Posted On 30 Jul 2026

End Date 29 Aug 2026

Required Experience 1 - 2 years

Basic Section

No. Of Openings 1

External Title Relationship Manager - MF Collections

Employment Type Permanent

Employment Category Field

Closing Date 29 Aug 2026

Organisational

Entity Equitas Small Finance Bank

Business Unit Assets

Division/Function (SBU) Inclusive Banking - MF

Sub-Department Receivables

Generic Role Relationship Manager

External Title (Job Role) Relationship Manager - MF Collections

Division Inclusive Banking - MF

Zone West

State Maharashtra

Region Pune

PT Location Maharashtra

Branch Code 9064

Skills

Skill

learning methodologies

Bachelor of Commerce

Working Language

Job Description

• Manage and monitor collection performance for the assigned portfolio.
• Conduct field visits to meet delinquent customers and ensure timely recovery of outstanding amounts.
• Build and maintain strong relationships with borrowers to improve repayment behavior.
• Analyze overdue accounts and develop effective recovery strategies.
• Ensure compliance with company policies, regulatory guidelines, and collection procedures.
• Coordinate with branch teams and credit departments for resolution of collection-related issues.
• Maintain accurate records of customer interactions and recovery activities.
• Identify potential risks and escalate critical delinquency cases to management.
• Achieve monthly collection and recovery targets.
• Support portfolio quality improvement initiatives and minimize Non-Performing Assets (NPAs)