Relationship Manager-Housing Loans

Ujjivan Small Finance Bank; Lucknow; On-site; INR 500,000 - 750,000; Full time

Job summary

Ujjivan Small Finance Bank Ltd. is seeking a Relationship Manager to lead housing loan sales and portfolio growth in the North region. You will assess credit, manage client relationships, and coordinate with credit, legal, and operations teams to ensure smooth processing and timely disbursals.

The role requires strong communication, negotiation, and market insight to identify opportunities, deliver tailored financial solutions, and achieve sales targets within a regulated banking environment.

Qualifications

• Bachelor’s degree in Finance, Business Administration, or related field; MBA or equivalent preferred.
• Minimum of 5 years of housing loan sales, relationship management, or credit appraisal within banking/FS industry.

Responsibilities

• Develop and maintain strong relationships with existing and prospective clients to promote housing loan products and services.
• Conduct detailed financial assessments and credit appraisals to evaluate loan eligibility and risk in compliance with regulatory guidelines.
• Collaborate with internal teams including credit, legal, and operations to ensure smooth loan processing and timely disbursal.
• Identify market trends and customer needs to recommend housing loan products and customized financial solutions.
• Achieve assigned sales targets and contribute to the growth of the housing loan portfolio in the North Business region.
• Provide guidance on housing loan terms, interest rates, repayment options, and documentation requirements.
• Monitor loan accounts post-disbursement to ensure timely repayments and manage delinquencies.
• Organize and participate in marketing and outreach activities to increase brand visibility and generate leads.
• Maintain knowledge of banking regulations and housing finance policies; ensure competitive positioning.
• Prepare regular reports on sales performance, client feedback, and market insights.

Skills

Housing Loan Portfolio Management

Credit Risk Assessment

Financial Analysis

CRM

Regulatory Compliance

Negotiation

Sales Closing

Market Research

Education

Bachelor's degree in Finance

MBA preferred

Tools

CRM software

Job description

POSITION DESCRIPTION

JOB TITLE Relationship Manager-Housing Loans GRADE M

DEPARTMENT NORTH BUSINESS LOCATION #*Current Office Location*#

SUB-DEPARTMENT NA TYPE OF POSITION Full-time

REPORTS TO #*Reporting Designation*# REPORTING INTO NA

ROLE PURPOSE & OBJECTIVE

We are seeking a highly motivated and experienced professional to join Ujjivan Small Finance Bank's North Business department as a Relationship Manager specializing in housing loans. This role demands a strategic individual who can manage and expand the bank's housing loan portfolio by building strong client relationships, understanding customer needs, and delivering tailored financial solutions. The ideal candidate will have a deep understanding of the housing loan market, regulatory environment, and credit risk assessment, combined with excellent communication and negotiation skills to drive business growth and ensure customer satisfaction within the competitive banking sector.

SIZE OF THE ROLE

FINANCIAL SIZE NON-FINANCIAL SIZE

Not Applicable Not Applicable

Key Duties And Responsibilities Of The Role

• Develop and maintain strong relationships with existing and prospective clients to promote housing loan products and services.
• Conduct detailed financial assessments and credit appraisals to evaluate loan eligibility and risk in compliance with regulatory guidelines.
• Collaborate with internal teams including credit, legal, and operations to ensure smooth loan processing and timely disbursal.
• Identify market trends and customer needs to recommend appropriate housing loan products and customized financial solutions.
• Achieve assigned sales targets and contribute to the growth of the housing loan portfolio within the North Business region.
• Provide expert guidance to clients on housing loan terms, interest rates, repayment options, and documentation requirements.
• Monitor loan accounts post-disbursement to ensure timely repayments and proactively manage any potential defaults or delinquencies.
• Organize and participate in marketing and outreach activities to increase brand visibility and generate new business leads.
• Maintain up-to-date knowledge of banking regulations, housing finance policies, and competitive landscape to ensure compliance and competitive positioning.
• Prepare regular reports on sales performance, client feedback, and market insights for senior management review.

E Ducational Qualifications

MINIMUM REQUIREMENTS OF KNOWLEDGE AND SKILLS

• Bachelor’s degree in Finance, Business Administration, or a related field; MBA or equivalent postgraduate qualification preferred.
• Minimum of 5 years of experience in housing loan sales, relationship management, or credit appraisal within the banking or financial services industry.

Experience #*Education and Experience*#

Certifications #*Required Certification/s*#

Functional Skills

• Housing Loan Portfolio Management
• Credit Risk Assessment
• Financial Analysis and Appraisal
• Customer Relationship Management (CRM)
• Regulatory Compliance in Banking
• Negotiation and Sales Closing
• Market Research and Competitor Analysis
• Loan Documentation and Processing
• Communication and Interpersonal Skills
• Problem Solving and Decision Making
• Time Management and Organizational Skills

Behavioural Skills

• Housing Loan Portfolio Management
• Credit Risk Assessment
• Financial Analysis and Appraisal
• Customer Relationship Management (CRM)
• Regulatory Compliance in Banking
• Negotiation and Sales Closing
• Market Research and Competitor Analysis
• Loan Documentation and Processing
• Communication and Interpersonal Skills
• Problem Solving and Decision Making
• Time Management and Organizational Skills

Competencies Required #*Competencies*#