Relationship Manager - High Net Worth Individuals (HNI)

Kotak Mahindra Bank Limited; Kanpur; Sur place; INR 800 000 - 1 200 000; Plein temps

Résumé du poste

Kotak Mahindra Bank Limited in Kanpur is seeking a mid-level Relationship Manager for the Affluent Priority segment to acquire and manage high-net-worth clients with tailored banking solutions. You will build long-term relationships and drive revenue growth through strategic portfolio management.

You will conduct regular portfolio reviews, identify cross-sell opportunities, and organize client engagement initiatives to strengthen relationships and wallet share.

Qualifications

• Experience in managing HNI relationships preferred.
• Strong understanding of banking products and advisory services.
• Ability to drive cross-sell and revenue growth.

Responsabilités

• Acquire new HNI clients and expand existing relationships.
• Profile clients to tailor financial solutions across liabilities, assets, and investments.
• Conduct regular portfolio reviews and present investment options aligned with goals.
• Maintain ongoing client engagement through calls and meetings.
• Collaborate with internal teams to ensure seamless onboarding and service.

Connaissances

Relationship management

Strategic sales

Portfolio reviews

Client engagement

Description du poste

Relationship Manager - Affluent_AFFLUENT-Relationship Manager_Kanpur

As a Relationship Manager in the Affluent Priority segment of Business Banking, you will be responsible for acquiring and managing high-net-worth individual (HNI) clients. This role demands a deep understanding of client needs, strong financial acumen, and the ability to offer tailored banking solutions across liabilities, assets, and investment products. You will be expected to build long-term relationships, drive revenue growth, and enhance client engagement through personalized service and strategic portfolio management. You will work closely with internal stakeholders to ensure seamless service delivery and maintain high standards of compliance and customer satisfaction. The role also involves conducting regular portfolio reviews, identifying cross-sell opportunities, and organizing client engagement initiatives to strengthen relationships and increase wallet share. This is a high-impact role that combines sales, relationship management, and advisory capabilities, offering a dynamic career path in the bank’s premium customer segment.

• Acquire new HNI clients and expand existing relationships through strategic sales planning and execution.
• Conduct in-depth profiling of clients to understand their financial needs and offer tailored solutions.
• Drive business across liabilities, assets, and fee-based products to enhance relationship value and revenue.
• Perform regular portfolio reviews and present investment options aligned with client goals.
• Maintain consistent client engagement through weekly/monthly calls and meetings.
• Resolve client queries within defined turnaround times to ensure satisfaction and loyalty.
• Collaborate with internal teams to ensure seamless service delivery and client onboarding.
• Organize and participate in special sales initiatives, client events, and engagement activities.
• Ensure strict adherence to bank policies and regulatory guidelines in all client interactions.
• Continuously identify opportunities for cross-selling and upselling to increase wallet share and client stickiness.

Experience Level Mid Level