Relationship Manager - Emerging Market

Tata Capital; India; Remote; INR 900,000 - 1,500,000; Full time

Job summary

Tata Capital is seeking a results-driven sales leader in India to aggressively drive home loan and LAP sales, while expanding the customer base and cultivating relationships with DSAs, builders, and clients. The role emphasizes cross-selling, project engagement, and ensuring end-to-end processing with internal teams.

The ideal candidate will have graduate/postgraduate qualifications with strong sales management experience, be adept at building networks, and drive growth across multiple channels

Qualifications

• Experience in leading sales teams and achieving targets.
• Proven ability to manage DSA networks and builder relationships.
• Strong understanding of home loan and LAP markets.

Responsibilities

• Aggressively drive sales numbers and achieve business targets for home loans and cross selling while upgrading client relationships.
• Retain and expand the customer base for home loan and LAP channels for repeat business or referrals.
• Maximize sales through a network of DSA by managing connector and builder relationships for strong business growth.
• Develop and maintain strong liaisons with clients for repeat business or referrals.
• Maximize APFs and increase penetration in approved APF projects.
• Identify and develop new builder/channel relationships to penetrate new markets and increase business.
• Ensure files move from login to disbursement and liaise with Operations and Credit for closure.
• Optimize team productivity by managing relationship managers to achieve targets and profitability.
• Align with the team on ground lead generation activities for sales and growth.

Skills

Sales leadership

Team management

Relationship building

DSA network management

Education

Graduate

Masters/Postgraduate

Job description

Core Responsibilities:

• Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
• Retain and expand the companys base of customers for home loan and LAP channel so as to ensure repeat business or referrals
• Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business
• Develop and maintain strong liaisons with the clients for repeat business or referrals.
• Maximize number of APFs and increase penetration in the approved APF projects.
• Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business
• Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.

Sales Planning and Team Management

• Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area
• Align with the team on ground lead generation activities for Sales.
• Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies

Industry & Governance

• Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
• Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
• Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.

Qualifications: Graduate, Masters/Postgraduate

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.