Relationship Manager - Commercial Vehicles

Kotak Mahindra Bank Limited; Kolhapur District; On-site; INR 600,000 - 900,000; Full time

Job summary

Kotak Mahindra Bank Limited is seeking a motivated Relationship Manager for the Small Commercial Vehicle (SCV) segment in a mid-level role. Based at a branch, you will drive deposit mobilization, cross-sell financial products, and ensure operational excellence.

You will manage existing SCV portfolios, oversee end-to-end CV loans, secure timely approvals, and build strong relationships with dealers and clients to fuel growth.

Qualifications

• Strong sales expertise in banking/branch environment.
• Leadership qualities for team guidance.
• Customer-centric approach to drive growth at branch level.

Responsibilities

• Portfolio Management: maintain SCV customer portfolio and ensure service delivery.
• Loan Handling: manage end-to-end Commercial Vehicle loans from onboarding to disbursement.
• Loan Processing: oversee documentation, verification and approvals.
• Collections Follow-Up: follow up EMI payments and address arrears.
• Market Development: identify new market areas and gather market intelligence.
• Sales Generation: create new market opportunities to drive sales.
• Relationship Building: build strong relationships with vehicle dealers and clients.

Skills

Sales

Leadership

Customer engagement

Job description

Relationship Manager - Commercial Vehicles-SCV - Small Commercial Vehicle-Retail Sales

We are seeking a motivated and experienced Relationship Manager to lead sales and customer engagement in the Small Commercial Vehicle (SCV) segment. The role focuses on deposit mobilization, cross-selling financial products, and ensuring operational excellence at the branch level. The ideal candidate will bring strong sales expertise, leadership qualities, and a customer-centric approach to drive business growth.

• Portfolio Management: Manage and maintain the existing portfolio of Small Commercial Vehicle (SCV) customers, ensuring consistent engagement and service delivery.
• Loan Handling: Oversee the end-to-end process of Commercial Vehicle loans (both new and used), from customer onboarding to loan disbursement.
• Loan Processing: Facilitate the complete loan process for vehicle financing, ensuring smooth documentation, verification, and timely approvals.
• Collections Follow-Up: Regularly follow up with customers for EMI payments and address arrears to ensure timely collections and minimize delinquencies.
• Market Development: Explore and develop new market areas, gathering relevant market intelligence to support business growth and strategy.
• Sales Generation: Proactively identify and create new market opportunities to drive sales and expand the customer base.
• Relationship Building: Establish and maintain strong relationships with vehicle dealers and existing clients to foster trust and long-term engagement.

Experience Level Mid Level