Relationship Manager_Commercial Vehicle CV -Retail-Marketing Branches Operations_Siliguri

Kotak Mahindra Bank; Siliguri; In loco; INR 450.000 - 750.000; Tempo pieno

Descrizione del lavoro

Kotak Mahindra Bank is seeking a Service-oriented Relationship Manager to handle customer relationships and drive business in the Commercial Vehicle segment in India. You will manage service requests, educate customers on products, and contribute to revenue growth through cross-selling and referrals.

The role emphasizes customer engagement, banking experience, and the drive to meet sales performance goals while delivering high-quality service and value to clients.

Competenze

• Experience in financial services or banking.
• Strong customer engagement and sales performance.
• Ability to educate customers on product features and benefits.

Mansioni

• Handle customer service tasks such as account opening, DMAT services, and grievance resolution.
• Educate customers on product features and assist with service requests like cheque book issuance.
• Achieve sales targets for bank and investment products through cross-selling and referrals.
• Enhance customer value by offering relevant financial solutions beyond their stated needs.
• Support relationship managers handling HNI clients and ensure low attrition rates.

Conoscenze

Relationship management

Sales

Cross-selling

Descrizione del lavoro

Job Description:

We are looking for a service-oriented and sales-driven Relationship Manager to manage customer relationships and drive business in the Commercial Vehicle (CV) segment. The role involves handling customer service requests, selling liability and investment products, and enhancing customer value through cross-selling and referrals. The ideal candidate should have experience in financial services or banking, with a strong focus on customer engagement and sales performance.

Responsibilities

• Handle customer service tasks such as account opening, DMAT services, and grievance resolution.
• Educate customers on product features and assist with service requests like cheque book issuance.
• Achieve sales targets for bank and investment products through cross-selling and referrals.
• Enhance customer value by offering relevant financial solutions beyond their stated needs.
• Support relationship managers handling HNI clients and ensure low attrition rates.
• Acquire new customers through referrals and deliver high-quality service.