Relationship Manager - Affordable Housing Finance

Godrej Industries Group; Jaipur; On-site; INR 400,000 - 600,000; Full time

Benefits offered by this job

Childcare benefits

Paid parental leave

Remote work options

Flexible work options

Mental wellness support

Job summary

Godrej Industries Group is expanding its financial services arm and seeking a sales professional to drive Affordable Housing (AH) product sales. You will plan monthly/quarterly AH strategies, manage relationships with DSAs and other lead sources, and coordinate with support teams to achieve branch targets while maintaining high customer satisfaction.

The role emphasizes documentation support for loan applications, robust MIS reporting, and a strong focus on end-to-end service quality across the

Qualifications

• 2–4 years of relevant sales experience.
• Experience in housing/loan products is a plus.
• Strong customer-centric approach and communication skills.

Responsibilities

• Sell Affordable Housing products for the organization.
• Plan & execute the AH strategy to meet branch goals.
• Manage relationships with DSA, connectors & lead sources.
• Control & monitor distribution network; plan sales promotions.
• Handle documentation and assist customers with application files.
• Coordinate with support functions for fast service delivery.
• Provide updates on loan status and resolutions to customers.
• Maintain customer-centric culture across the team.
• Maintain database and MIS reporting.

Skills

Sales skills

Relationship management

Strategy planning

Customer centricity

MIS & reporting

Job description

About Godrej Industries Group (GIG)

GIG is a holding company of the Godrej Industries. We have significant interests in consumer goods, real estate, agriculture, chemicals, and financial services through our subsidiary and associate companies, across 18 countries.

www.godrejindustries.com

About Godrej Capital (GCL)

Godrej Capital is trusted lending partner advocating reliable, transparent, and fair lending practices backed by the legacy and trust of the Godrej Group spanning over 129 years.

www.godrejcapital.com

Job Description

• Sell Affordable Housing products for the organization.
• Plan & execute the AH strategy for the month/ quarter to ensure branch goals are overachieved.
• Relationship management with DSA, connectors & individual concerns where business leads source from.
• Control & monitor distribution network, plan sales promotion activities
• Handling the documentation and supporting customers with building the application files mitigating issues
• Working with support functions for optimum TAT and service delivery
• Feedbacking to customers on loan status & resolution required
• Must have customer centricity and create a culture of customer satisfaction across all levels within the team.
• Maintaining database and MIS & reporting on a regular basis.

Work Experience

2-4 years

Benefits

Be an equal parent

Childcare benefits for the birthing parent, commissioning parent (in case of surrogacy) or adoptive parent, and their partners

• 6 months of paid leave for primary caregivers, flexible work options on return for primary caregivers
• 2 months paid leave for secondary caregivers
• Caregiver travel for primary caregivers to bring a caregiver and children under a year old, on work travel Coverage for childbirth and fertility treatment

No place for discrimination at Godrej

• Gender-neutral anti-harassment policy
• Same sex partner benefits at par with married spouses
• Coverage for gender reassignment surgery and hormone replacement therapy
• Community partnerships and advocacy
• Persons with Disability (PwD) care

We Are Selfish About Your Wellness

• Comprehensive health insurance plans, as well as accident coverage for you and your family, with top-up options
• Elder care for those who might need to extend support to senior family members
• Preventative healthcare support
• Outpatient Department (OPD) coverage, including vaccinations, dental, vision, etc.
• Uncapped sick leave
• Flexible work options, including remote working and part-time work
• Mental wellness and self-care programmes, resources and counselling

Celebrating wins, the Godrej Way

• Structured recognition platforms for individual, team and business-level achievements
• Digital and offline instant recognition platforms

An inclusive Godrej

Before you go, there is something important we want to highlight. There is no place for discrimination at Godrej. Diversity is the philosophy of who we are as a company. And has been for over a century. It’s not just in our DNA and nice to do. Being more diverse - especially having our team members reflect the diversity of our businesses and communities - helps us innovate better and grow faster. We hope this resonates with you.

We take pride in being an equal opportunities employer. We recognise merit and encourage diversity. We do not tolerate any form of discrimination on the basis of nationality, race, colour, religion, caste, gender identity or expression, sexual orientation, disability, age, or marital status and ensure equal opportunities for all our team members.