Regional Partnership Manager

Instamart; Mumbai; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Swiggy in India is seeking a Regional Partnership Manager to lead restaurant partnerships across the Bharat network. You will own accounts, build strategic JBPs, use data to generate insights, and drive mutually profitable growth.

Responsibilities include onboarding, POS integration, menu changes, performance metrics, and coordinating interdepartmental marketing. The role demands a proactive communicator who can resolve partner issues and stay ahead of competitive landscape.

Qualifications

• Graduate with 3-5 years of experience in Business Development, Sales or Account Management.
• Competent decision-maker with ability to develop, own and build a strategic plan for ensuring the best restaurants partner with us.
• Result oriented, data forward and a problem solving approach towards business.
• Effective communication skills
• Should be a team player, working alongside people from all walks of life
• Identifies builds and uses a wide network of contacts with people at all levels, internally and externally.

Responsibilities

• Complete ownership of accounts maintaining a sustainable and a mutually profitable growth of business.
• Build a long term strategic partnership with restaurant chains leveraging JBPs.
• Use data resources available across business metrics to build deeper insights for partners on a regular basis.
• Manage and own complete the P&L across partners effectively. Understanding of Partner’s P&L and business decisions based on the same is expected.
• Manage and Coordinate On boarding, POS integration, Menu changes, Operational Performance metrics, Streamline processes and systems to maximize customer experience.
• Align monthly activation on consumer offerings and In App marketing interventions in conjunction with the internal teams.
• Continuously create new growth avenues for restaurants on the platform with deeper engagements.
• Look to partner on Out of App marketing solutions which can propel faster growths for the brand on the platform.
• Ability to resolve partner issues, escape to right internal stakeholders to resolve all issues/queries effectively.
• Be on top of competitive landscape in terms of partners positioning in the ecosystem.

Skills

Business Development

Sales

Account Management

Communication

Teamwork

Education

Bachelor's degree

Job description

About Swiggy

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming India’s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.

• Complete ownership of accounts maintaining a sustainable and a mutually profitable growth of business.
• Build a long term strategic partnership with restaurant chains leveraging JBPs.
• Use data resources available across business metrics to build deeper insights for partners on a regular basis.
• Manage and own complete the P&L across partners effectively. Understanding of Partner’s P&L and business decisions based on the same is expected.
• Manage and Coordinate On boarding, POS integration, Menu changes, Operational Performance metrics, Streamline processes and systems to maximize customer experience.
• Align monthly activation on consumer offerings and In App marketing interventions in conjunction with the internal teams.
• Continuously create new growth avenues for restaurants on the platform with deeper engagements.
• Look to partner on Out of App marketing solutions which can propel faster growths for the brand on the platform.
• Ability to resolve partner issues, escape to right internal stakeholders to resolve all issues/queries effectively.
• Be on top of competitive landscape in terms of partners positioning in the ecosystem.

Role : Regional Partnership Manager

About Swiggy

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming India’s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.

Roles & Responsibilities

• Complete ownership of accounts maintaining a sustainable and a mutually profitable growth of business.
• Build a long term strategic partnership with restaurant chains leveraging JBPs.
• Use data resources available across business metrics to build deeper insights for partners on a regular basis.
• Manage and own complete the P&L across partners effectively. Understanding of Partner’s P&L and business decisions based on the same is expected.
• Manage and Coordinate On boarding, POS integration, Menu changes, Operational Performance metrics, Streamline processes and systems to maximize customer experience.
• Align monthly activation on consumer offerings and In App marketing interventions in conjunction with the internal teams.
• Continuously create new growth avenues for restaurants on the platform with deeper engagements.
• Look to partner on Out of App marketing solutions which can propel faster growths for the brand on the platform.
• Ability to resolve partner issues, escape to right internal stakeholders to resolve all issues/queries effectively.
• Be on top of competitive landscape in terms of partners positioning in the ecosystem.

Desired Candidate

• Graduate with 3-5 years of experience in Business Development, Sales or Account Management.
• A competent decision-maker with the ability to develop, own and build a strategic plan for ensuring the best restaurants partner with us.
• Result oriented, data forward and a problem solving approach towards business.
• Effective communication skills
• Should be a team player, working alongside people from all walks of life
• Identifies builds and uses a wide network of contacts with people at all levels, internally and externally.

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law"