Reference Data Specialist

JPMorgan Chase & Co.; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

JPMorgan Chase & Co. in Bengaluru, India seeks a Reference Data Specialist to ensure accurate intra-bank transfer processing, apply documented procedures, and perform quality checks under tight deadlines. You will partner with stakeholders to resolve queries while upholding high operational standards.

The role emphasizes data validation, attention to detail, and problem-solving with data. Collaborative team environment with growth opportunities in a fast-paced operations setup.

Qualifications

• Bachelor’s degree is required.
• 3+ years of overall work experience or 2+ years in a similar role.
• Strong attention to detail and ability to follow documented instructions.
• Analyze information from multiple sources and determine relevancy.
• Demonstrate sound judgment and structured decision-making in day-to-day execution.

Responsibilities

• Execute intra-bank transfer requests with accuracy and timeliness.
• Interpret job aids and process documentation to complete tasks as intended.
• Request clarifications to prevent rework and defects.
• Perform quality checks on completed work prior to submission to stakeholders.
• Validate data from multiple sources to confirm relevancy.
• Resolve stakeholder queries while meeting SLA deadlines.
• Communicate status, issues, and outcomes clearly to partners.
• Maintain standard processes and controls across daily activities.
• Identify process gaps and recommend fixes to reduce errors.
• Adapt to changing requirements and support coverage needs.

Skills

Attention to detail

Analytical thinking

Deadline oriented

Independent with team

Problem solving with data

Adaptable

Microsoft Excel

Microsoft Word

PowerPoint

Education

Bachelor's degree

Tools

Excel

Word

PowerPoint

Job description

Make your mark in a fast-paced operations team where your attention to detail, problem-solving, and curiosity with data can drive strong outcomes and career growth.

As a Reference Data Specialist in Client Data Management Intra-bank Transfers, you ensure accurate and timely processing of intra-bank transfer requests, including cost center and coverage changes. You apply documented procedures, perform thorough quality checks, and partner with stakeholders to resolve queries under tight deadlines. You maintain consistent operational standards while adapting to evolving requirements.

Job Responsibilities:

• Execute intra-bank transfer requests with a focus on accuracy and timeliness
• Interpret job aids and process documentation to complete tasks as intended
• Request clarifications when requirements are unclear to prevent rework and defects
• Perform quality checks on completed work prior to submission to stakeholders
• Validate data and supporting information from multiple sources to confirm relevancy
• Resolve stakeholder queries while meeting service level agreement deadlines
• Communicate status, issues, and outcomes clearly to relevant partners
• Maintain standard operational processes and controls across daily activities
• Identify process gaps and recommend practical fixes to reduce errors and delays
• Adapt to changing requirements and support coverage needs when required

Required qualifications, skills, and capabilities:

• Hold a bachelor’s degree
• Bring 3+ years of overall work experience or 2+ years of experience in a similar role
• Demonstrate strong attention to detail and the ability to follow documented instructions
• Analyze information from multiple sources and determine relevancy
• Exhibit strong comprehension and observation skills
• Apply logical and analytical thinking to identify errors and trends in data
• Work confidently with numbers while meeting deadlines and service level agreements
• Demonstrate sound judgment and structured decision-making in day-to-day execution
• Maintain a proactive, solutions-oriented mindset focused on opportunity
• Operate independently while contributing effectively in a team environment
• Adapt to change and remain flexible in a dynamic operations setting

Preferred qualifications, skills, and capabilities:

• Demonstrate proficiency with Microsoft Excel, Word, and PowerPoint
• Support data and information-related projects through active participation and learning
• Apply creative problem solving approaches to recurring operational issues
• Exposure to AI-enabled tools and willingness to adopt emerging technologies that support process improvement and operational excellence.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.