Reference Data Services Representative

Citigroup Inc.; Haryana; On-site; INR 400,000 - 700,000; Full time

Job summary

Citigroup Inc. in India (Haryana) seeks a Reference Data Services Rep 5 to maintain and refresh customer data, coordinate with global teams, and ensure timely updates to settlement instructions.

Responsibilities include data maintenance across applications, monitoring settlement rates, and delivering remediation projects while adhering to risk and compliance standards; MBA Finance candidates are preferred and shifting schedules are required.

Qualifications

• 2-4 years relevant experience; MBA fresh graduates considered
• Knowledge of SSI data and familiarity with external products that add value to client and account data management
• Knowledge of end-to-end trade flow across multiple products
• Knowledge of capital market instruments and products
• Good communication skills
• Proficient in MS Excel
• Must be willing to work on shifting schedule

Responsibilities

• Performs on-going maintenance/refresh of existing customer data
• Performs on-going setup and maintenance of settlement instructions in a variety of internal applications
• Interacts daily with global operation teams to ensure timely update of all settlement instructions
• Actively monitors settlement rates to ensure instructions are updated correctly
• Liaises with other operations teams globally to ensure SSI is added to accounts in response to reference data refresh requirements
• Delivers reference data remediation projects as requested by management
• Oversight of offshore vendor activity
• Complete all mandatory reports in a timely manner and to required standard
• Escalates and manages control issues with transparency

Skills

Communication

Education

MBA Finance

Tools

MS Excel

Job description

The Reference Data Services Rep 5 performs relatively complex assignments. Has direct impact on the business by ensuring the quality of the tasks or services provided. Works under little to no direct supervision. May service an expansive and/or diverse array of products/services. Applies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives. Understands how assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function. Ensures the quality and service of self and others. May recommend new options to enhance productivity in accordance with guidelines. Requires tact and diplomacy when exchanging complex or sensitive information with others. Is sensitive to audience diversity. Basic knowledge of the organization, the business and its policies required. Typically responsible for resolving basic to moderately complex problems based on practice and precedence. Able to assess applicability of similar experiences and evaluate options under circumstances not covered by procedures.

Responsibilities

• Performs on-going maintenance/refresh of existing customer data
• Performs on-going set up and maintenance of settlement instructions in a variety of internal applications;
• Interacts daily with global operation teams to ensure timely update of all settlement instructions
• Actively monitors settlement rates to ensure instructions are being updated correctly
• Liaises with other operations teams globally to ensure settlement instruction (SSI) is correctly and timely added to accounts , where possible, in response prior to trading or confirmation activity
• Directly sources settlement instruction from Clients in response to reference data refresh requirements, trade exception processing, cancel and correct data, requests received via the in house workflow tool.
• Delivers of reference data remediation projects as requested by management
• Oversight of offshore vendor activity
• Complete all mandatory reports in a timely manner and to required standard
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 2-4 years relevant experience (Open to MBA Fresh Graduates as well)
• Knowledge of SSI data; and familiarity with external products and services that add value to client and account data management.
• Knowledge of end to end trade flow across multiple products
• Knowledge of capital market instruments and products
• Good communication skills
• Proficient in MS Excel
• Must be willing to work on shifting schedule

Education

• Preferably MBA Finance graduate

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Job Family Group:

Operations - Services

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Job Family

Reference Data Services

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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