Red Hat Openshift - Hyderabad location

Tech Mahindra Limited; Hyderabad; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

Tech Mahindra is seeking a Technical Support Engineer to manage and support Red Hat OpenShift environments. The role requires hands-on OpenShift administration, strong Linux skills, and experience with container tech.

Responsibilities include deploying, configuring, and troubleshooting OpenShift platforms, ensuring availability and reliability, and collaborating with engineering teams. Excellent communication and on-call readiness are valued.

Qualifications

• Hands-on experience with Red Hat OpenShift administration and support.
• Strong Linux/RHEL administration skills.
• Experience with Docker/Containers and Kubernetes concepts.
• Strong troubleshooting and networking knowledge.
• Excellent communication and customer-facing skills.

Responsibilities

• Deploy, configure, administer, and support Red Hat OpenShift platforms.
• Troubleshoot complex infrastructure, container, and platform issues.
• Ensure platform availability, performance, and reliability.
• Collaborate with engineering and application teams for issue resolution.
• Create technical documentation and operational runbooks.
• Participate in on-call support and incident management.

Skills

OpenShift administration

Linux (RHEL)

Docker/Containers

Kubernetes concepts

Troubleshooting

Customer-facing skills

Education

Bachelor's degree in CS/IT

Tools

OpenShift tooling

Job description

Role & responsibilities

Job Description

We are hiring a Technical Support Engineer with 4--10 years of experience to support and manage enterprise Red Hat OpenShift environments. The ideal candidate should have strong expertise in OpenShift administration, Linux (RHEL), container technologies, and platform troubleshooting.

Responsibilities

• Deploy, configure, administer, and support Red Hat OpenShift platforms.
• Troubleshoot complex infrastructure, container, and platform issues.
• Ensure platform availability, performance, and reliability.
• Collaborate with engineering and application teams for issue resolution.
• Create technical documentation and operational runbooks.
• Participate in on-call support and incident management.

Mandatory Skills

• Hands-on experience with Red Hat OpenShift administration and support.
• Strong Linux/RHEL administration skills.
• Experience with Docker/Containers and Kubernetes concepts.
• Strong troubleshooting and networking knowledge.
• Excellent communication and customer-facing skills.

Preferred Skills

• Cloud experience (AWS/Azure/GCP).
• CI/CD and DevOps exposure.
• Scripting using Bash or Python.
• Red Hat/OpenShift certifications.

Qualification

• Bachelor's degree in Computer Science, IT, or related field.
• 4-10 years of IT infrastructure/platform support experience.