Recon Support Specialist - Manager

State Street; Bengaluru; Hybrid; INR 3,500,000 - 5,500,000; Full time

Job summary

State Street is seeking a seasoned leader to manage Data Conversion (IBOR) within large-scale transformation programs. The Officer will oversee strategy, planning, execution, and governance of end-to-end IBOR Conversion during Alpha implementations across front, middle, and back offices for clients and partners.

Ideal candidates have 10–14 years in capital markets and experience with IBOR/ABOR, Eagle, PAM, and related tools, plus strong communication and team leadership skills to drive

Qualifications

• 10–14 years of industry experience, preferably in financial services.
• Strong capital markets knowledge across middle, back and front office.
• Experience in IBOR/ABOR, data conversion and client onboarding.
• Familiar with platforms like IBOR/ABOR, Eagle, PAM, CRD.
• Excellent communication and external/internal client interfacing skills.
• Proven ability to lead a 10–20 person team and manage onboarding goals.
• MBA is a plus; willing to work in a high-paced environment.

Responsibilities

• Lead data conversion strategy, planning, and governance for Alpha IBOR projects.
• Collaborate with business leads to assess user needs and drive changes.
• Oversee data analysis, data mapping, and conversion development lifecycle.
• Ensure alignment with State Street tools and client requirements.
• Coordinate end-to-end conversion testing and dress rehearsals.
• Manage timelines, risks, and deliverables to meet milestones.

Skills

Capital markets knowledge

Team management

Client interfacing

Data conversion

Project governance

Education

Bachelor’s Degree in Finance & Accounting

Bachelor’s Degree in Computer Science

Bachelor’s Degree in Information Technology

MBA in Finance/Management (Nice to have)

Tools

Microsoft Word

Excel

Visio

PowerPoint

SharePoint

Access

Microsoft Project

Job description

We are seeking a seasoned leader with a proven track record in managing Data Conversion (IBOR) within large-scale, client-facing transformation programs. The Officer will play a pivotal role in the Alpha Global Conversion Practice, overseeing strategy, planning, execution, and governance of end-to-end platform IBOR Conversion during Alpha implementations. These programs span complex business models and data flows across front, middle, and back office operations involving State Street, Charles River Development, clients, and industry partners.

Why this role is important to us

Alpha is the industry’s first global interoperable platform that unifies front, middle, and back office functions under one provider. Thorough Conversion of Alpha’s applications, data, and workflows is essential to accelerate implementation timelines, ensure consistent delivery, and provide a seamless client experience. The Officer will be instrumental in driving this transformation and ensuring high-quality outcomes.

Specifically, The Candidate Will

• Work with Business Leads to training, resolve questions, assess user needs and recommend changes
• Work on data analysis and data conversion of new Clients to an in-house Middle Office system
• Work on the data conversion development lifecycle and methodology. This includes requirements analysis, solution design, client acceptance, timeline creation, implementation, unit testing, deployment tools, and maintenance
• Understand the current processes and tools used by State Street, and map new requirements to this tool
• Ability to create data maps, to map the data flow from legacy systems to the in‑house systems using existing functionality and processes
• Work on inputs and outputs from the conversion process, and communicate issues internally and externally as required
• Resolve issues and gaps in terms of data provided or discrepancies in data between legacy presentation and the future state model basis the feedback provided
• Work on the deliverables of conversion planning and testing in order to meet the milestones
• Participate in the actual conversion tests and dress rehearsals

The Ideal Candidate Should Have

• Overall 10 to 14 Years of Industry Experience
• Good knowledge and experience in Capital markets – Middle, Back Office & Front office is key
• 9+ years of relevant Financial Industry Experience required, preferably Investment Management, Asset Management
• Great Understanding of Securities, Loans, IBOR/ABOR, Transaction Management
• Fair understanding & experience on platforms like IBOR/ABOR, Eagle, Eagle Star, PAM, Portia, CRD
• Good Communication Skills with good external and internal client interfacing skills
• Manage a team of 10‑20 to meet onboarding goals
• Ability to work in a high paced environment, be flexible, follow tight deadlines, organize and prioritize work
• Ability to analyze and resolve project‑related issues and follow through with set objectives
• Experience working on projects related to Middle & Back Office Client On boarding
• Intermediate to advanced Microsoft Word, Excel, Visio, PowerPoint, SharePoint and Access skills, as well as Microsoft Project or other project management software experience
• Bachelor’s Degree in Finance & Accounting, Computer Science, Information Technology
• Nice to have :MBA in Finance, Management, Business Administration from Premier B School

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Job ID: R-795465