Receptionist

Nirmal Industrial Controls; Shahapur, Meerut; On-site; INR 1,00,000 - 4,50,000; Full time

Job summary

A leading industrial controls company in Shahapur, India is seeking a Receptionist to greet clients, manage phone calls, and maintain the reception area. The ideal candidate will have a relevant degree and 1-3 years of experience in a similar role. Strong communication and customer service skills are required.

Qualifications

• 1–3 years of experience as a Receptionist, Front Desk Executive, or similar role.
• Professional appearance and demeanor.
• Strong interpersonal and customer service skills.

Responsibilities

• Greet and welcome guests and clients courteously.
• Answer and forward incoming phone calls and emails promptly.
• Maintain the reception area tidy and organized.

Skills

Verbal communication

Written communication

Customer service

Interpersonal skills

Education

Bachelor's Degree / Diploma in Business Administration, Hospitality, or related field

Tools

MS Office (Word, Excel, Outlook)

Job description

Role & responsibilities

• Greet and welcome guests, clients in a courteous and professional manner.
• Answer, screen, and forward incoming phone calls and emails promptly.
• Maintain the reception area ensure it is tidy, organized, and presentable at all times.
• Manage visitor logs, issue visitor passes, and notify relevant staff of guest arrivals.
• Handle all incoming and outgoing mail, courier services, and deliveries.

• Assist in scheduling and coordinating meetings, appointments, and conference rooms.
• Maintain office supplies inventory and place orders when necessary.
• Support HR or Admin teams with clerical duties such as filing, data entry, and documentation.
• Handle travel arrangements, hotel bookings, and transport coordination for staff or guests (if required).
• Maintain and update contact lists and staff directories.

• Provide information and assistance to clients, vendors, and visitors professionally.
• Address and resolve inquiries or direct them to the appropriate department.
• Maintain confidentiality of company information and guest data.

Preferred candidate profile

• Bachelors Degree / Diploma in Business Administration, Hospitality, or related field.
• Proven experience (1–3 years) as a Receptionist, Front Desk Executive, or similar role.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Proficient in MS Office (Word, Excel, Outlook) and basic office equipment operation.
• Professional appearance and demeanor.