Reasonable Accomodation / Leave Of Absence_Associate_HR Solutions (Night Shift)

131 Morgan Stanley Advantage Svcs; India; Presencial; INR 1.200.000 - 2.200.000; Jornada completa

Descripción de la vacante

Morgan Stanley is seeking an Associate in the HCM Employee Services team to provide complex HR advisory, accommodation support, and case management across the global HR processes. This role collaborates with HR Business Partners and leaders to deliver timely, accurate advisory services and operational execution.

You will liaise with employees, managers and employment law teams, manage high-volume queries with professionalism, and stay current with laws and regulations to ensure compliant,

Formación

• Excellent interpersonal, oral and written communication skills with a proven ability to build relationships with global and local stakeholders.
• Strong team player with the ability to take ownership for assigned tasks.
• Comfortable with advisory and transactional interactions and getting into details where needed.
• Ability to identify discrepancies and follow up to promptly resolve them.
• Strong analytical and critical thinking skills to assess situations and make fair, balanced decisions within policy guidelines.
• Ability to exercise sound judgment when handling exceptions or escalations.
• Ability to manage high-volume queries while maintaining a helpful and professional approach.
• At least 4 years of relevant experience would generally be expected to find the skills required for this role.

Responsabilidades

• Provide high-quality advisory/operational support to HR Business Partners/BU Managers and Leaders on routine, cyclical and ad hoc HR focus areas including performance management, development, promotion and compensation.
• Partner with global and regional HR colleagues to support people’s initiatives.
• Provide day-to-day support for employees and managers on advisory HR matters in a timely and accurate way.
• Facilitate communication and liaison between employees, managers, the Reasonable Accommodations team, employment law, and other stakeholders.
• Liaise with employee relations and employment law as required.
• Ensure requests are tracked with accurate, appropriate case notes and status via firm systems from conception to close.
• Proactively identify trends and suggest actions to reduce risk and improve the employee experience.
• Ensure service delivery standards are met or exceeded with high-quality support and guidance.
• Escalate pertinent matters with exceptional judgement as necessary.
• Maintain outstanding interpersonal and customer service throughout.

Conocimientos

Interpersonal skills

Oral communication

Written communication

Customer service

Analytical thinking

Critical thinking

Stakeholder management

Descripción del empleo

We're seeking someone to join our team as an Associate who will be responsible for complex HR advisory, Reasonable Accommodation, Reduction in Force, case management, and employee services activities across the HCMES Service Delivery portfolio. In the Human Capital Management division, we provide advice and insight to attract, retain, reward and develop a talented global workforce, giving employees the support and tools, they need to succeed. This is an Associate level position within the HCM Employee Services team which provides commercially oriented HR guidance, employee support, operational execution, risk management, governance, and service delivery across global HR processes. Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you'll do in the role

• Provide high-quality advisory/operational support to HR Business Partners/BU Managers and Leaders alike as on routine, cyclical and adhoc HR focus areas including, but not limited to, performance management, professional development, promotion and compensation.
• Partner with global and regional HR colleagues to support people's initiatives.
• Provide day-to-day support for employees and managers on advisory HR matters in a timely and accurate way.
• Facilitate communication and liaise between employees, managers, the Reasonable Accommodations team, employment law, and other relevant stakeholders.
• Liaise with employee relations and employment law as required.
• Ensure requests are tracked appropriately - documents and maintain accurate, appropriate and timely case notes and status via Firm centralized systems - from conception to close.
• Proactively identify trends and suggest actions to reduce risk, provide proactive guidance that will ultimately improve the employee experience.
• Ensure that service delivery standards are consistently met or exceeds expectations by providing high-quality support and guidance.
• Exceptional judgement; escalates pertinent matters as necessary.
• Outstanding interpersonal and customer service skills; ability to flex style based on situation and audience.
• Stay updated on relevant laws and regulations to ensure compliance.

What you'll bring to the role

• Possess excellent interpersonal, oral and written communication skills with a proven ability to build relationships with global and local stakeholder.
• Strong team player and at the same time demonstrate the ability to take ownership for assigned tasks.
• Should be comfortable with advisory and transactional interactions and get into details where needed.
• Ability to identify discrepancies and follow up to promptly resolve them.
• Strong analytical and critical thinking skills to assess situations and make fair, balanced decisions within policy guidelines.
• Ability to exercise sound judgment when handling exceptions or escalations.
• Ability to manage high-volume queries while maintaining a helpful and professional approach.
• At least 4 years of relevant experience would generally be expected to find the skills required for this role.

What you can expect from Morgan Stanley

At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that is differentiated - and we've done that for 90 years.

Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.

At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences. For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.

At Morgan Stanley, we advise, originate, trade, manage and distribute capital for people, governments and institutions, always with a standard of excellence and guided by our core values. Morgan Stanley is dedicated to providing first-class service to our clients, in a way that reflects our commitment to creating a more sustainable future and fostering stronger communities around the world. In each line of business, we strive to demonstrate our belief in the power of transformative thinking, innovative strategies and leading-edge solutions - and in the ability of capital to work for the benefit of all society.