RDK-B/Broadband Triage

L&T Technology Services; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

L&T Technology Services in Bengaluru seeks a skilled software engineer with strong C/C++ and Python expertise to lead and optimize DevOps for broadband devices. The role emphasizes Linux-based troubleshooting, data analytics, and real-time monitoring across multiple device families.

Ideal candidates will mentor junior engineers, collaborate across teams, and leverage ELK, Splunk, Grafana, and Jira to improve operational efficiency. Experience with AWS is a plus.

Qualifications

• Experience and strong ability in C/C++, Python and Linux.
• Proficient with log management and analysis tools like ELK, Splunk and Grafana.
• Experience mentoring engineers and leading teams.
• Familiarity with Jira for defect tracking.

Responsibilities

• Ensure timely and high-quality software releases across diverse devices by proactively monitoring metrics and alerting systems.
• Respond to critical field issues, identify root causes, and implement mitigation strategies.
• Troubleshoot E2E issues in broadband devices across RDK broadband components like WiFi/Mesh, DOCSIS, Fiber, LTE, or similar access network technology.
• Diagnosing and resolving issues using Linux systems and networking protocols, including packet capture analysis
• Design and enhance operational tools and architect DevOps solutions to optimize system performance and efficiency.
• Leverage AWS technologies (S3, Athena, QuickSight) to analyse data from millions of field devices, delivering insights to inform decision-making and drive operational efficiency.
• Develop and implement anomaly detection techniques and data-driven solutions to proactively identify and resolve system issues. Perform global metric comparisons across various device models.

Skills

C/C++

Python

Linux

Leadership

Bash

Go

Tools

ELK Stack

Splunk

Grafana

Jira

Job description

• Ensure timely and high-quality software releases across diverse devices by proactively monitoring metrics and alerting systems. Promptly respond to critical field issues, identify root causes, and implement effective mitigation strategies.
• Troubleshoot E2E issues in broadband devices in various RDK broadband components like WiFi/Mesh, DOCSIS, Fiber, LTE, or similar access network technology. Conduct source code reviews to identify root causes within the components and platform.
• Diagnosing and resolving issues using Linux systems and networking protocols, including packet capture analysis
• Design and enhance operational tools and architect DevOps solutions to optimize system performance and efficiency.
• Leverage AWS technologies (S3, Athena, QuickSight) to analyse data from millions of field devices, delivering insights to inform decision-making and drive operational efficiency.
• Develop and implement anomaly detection techniques and data-driven solutions to proactively identify and resolve system issues. Perform global metric comparisons across various device models.

What You'll Bring:

• Experience and strong ability in C/C++, Python, and Linux experience. You'll also have experience with log management and analysis tools such as Elastic Stack (ELK), Splunk, and Grafana for data visualisation and monitoring.
• Proven expertise in at least one scripting language, such as Bash, Python, or Go.
• Experience of holding a Technical Lead / Senior role or mentoring a small team of engineers. Ability to make good technical decisions and convince others about the merits and reasons for those decisions.
• Experienced in Defect Tracking Tools such as Jira