Rate Maintenance Specialist

Damco Spain SL; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

Maersk is seeking a Rate Maintenance Filing Executive to accurately process, validate, and file pricing projects for Ocean rate retrieval. The role ensures correct charges, timely system updates, and coordination with internal teams and external stakeholders to support billing and operations.

The ideal candidate is detail-oriented with 3+ years in this portfolio, proficient in AFLS, Excel, and data analytics, and comfortable working in shifts as needed to maintain 100% quality.

Qualifications

• Graduate in any discipline.
• Good in communication, process improvement, analytics & convincing skills.
• Minimum experience of 3 years in this portfolio.
• Ability to work under pressure - with high sense of urgency.
• Detail oriented - ability to perform processes as per pre-defined design.
• Proficient with Microsoft Excel, PowerPoint, MS Word.

Responsibilities

• Process and maintain pricing projects for Ocean rate retrieval.
• Accurate and timely filings in AFLS in compliance with government regulations.
• Identify discrepancies and raise correction requests.
• Support timely filings by ensuring all applicable rates are retrieved correctly.
• Maintain proper documentation and audit trail for all filing entries.
• Respond to queries related to pricing retrieval and provide resolution support.
• Ensure compliance with company policies, tariff rules, and SOP guidelines.
• Provide ad-hoc support for operational requirements and generate reports as needed to support analysis, tracking, and decision-making.
• Drive joint initiatives between GSC and Revenue management to achieve organization goals.
• Understand Customer’s requirement and focus on customer/revenue outcome.
• High attention to quality - 100% is mandatory.
• Identify and prioritize tasks effectively.
• Timely reporting to Process Manager on day-to-day team performance and issues.
• Flexible in rotational shifts.

Skills

Communication

Process improvement

Analytics

Convincing skills

Education

Graduate in any discipline

Tools

AFLS

SAP BI

Dataiku

Databricks

Job description

The Rate Maintenance Filing Executive is responsible for accurately processing, validating, and filing pricing projects for the Ocean rate retrieval. The role ensures correct application of charges, timely system updates, and coordination with internal teams and external stakeholders to support smooth billing and operational accuracy.

Responsibilities

• Process and maintain pricing projects for Ocean rate retrieval.
• Accurate and timely execution of filings in AFLS in compliance with government regulations.
• Identify discrepancies and raise correction requests.
• Support timely filings by ensuring all applicable rates are retrieved correctly.
• Maintain proper documentation and audit trail for all filing entries.
• Respond to queries related to pricing retrieval and provide resolution support.
• Ensure compliance with company policies, tariff rules, and SOP guidelines.
• Provide ad-hoc support for operational requirements and generate reports as needed to support analysis, tracking, and decision-making.
• Drive joint initiatives between GSC and Revenue management (ROM/CPM/ROP/IPM) which should help to achieve organization goals and to build a good rapport.
• Understand Customer’s requirement and focus on customer/revenue outcome.
• High attention to quality - 100% is mandatory.
• Identify and prioritize tasks effectively.
• Timely reporting to Process Manager on day-to-day team performance and issues
• Flexible in rotational shifts

Qualifications

• Graduate in any discipline
• Good in communication, process improvement, analytics & convincing skills
• Minimum experience of 3 years in this portfolio
• Ability to work under pressure - with high sense of urgency.
• Detail oriented - ability to perform processes as per pre-defined design.
• Good presentation and Microsoft excel skills.
• Should be able to analyse / foresee challenges.
• General awareness of the practical side of Commercial processes in shipping industry
• Expert in understanding short term & Long-term business.
• Understand the E2E business along with the required pricing systems.
• Understanding of price calculations, surcharge applications, additional costs & booking requirements
• Should be able to explain clearly to all stakeholders on exceptions & also if a different approach needs to be taken for route, pricings, etc.
• Proficient in accessing AFLS modules since most of the pricing related activities happens in AFLS application.
• Understand the SPOT business/logics and contract products to handle the business more efficiently.
• Knowledge of PMA & ML.com is an advantage.
• Knowledge in Upstream and Downstream processes is preferable to collaborate things in a better way
• Should be prolific in error resolution and ability to suggest better solutions.
• Exposure of data analytics tools like SAPBI, Dataiku, Databricks, etc. is preferable.
• Should have proven experience in successfully executing Global transitions, ensuring effective Governance and seamless execution of the project.
• Adherence to timelines proposed or agreed with stakeholders.
• Partner with neighbouring processes (Upstream & Downstream)/stakeholders and obtain buy-in for complex and strategic initiatives.
• Willing to learn and adapt to new challenges.
• Should be prolific in all Microsoft packages like Excel, PowerPoint, MS word, etc.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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